Mpower Minds Helpline: 24/7 Mental Health Support

Information on this page has been sourced from the Mpower 1-on-1 Helplines website.

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Mpower 1-on-1 Helpline

Telephone Helpline

Summary: A 24/7 toll-free helpline providing support for a range of mental health concerns.

Run by: Mpower and BMC with Maharashtra Govt.

Timings: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday @ 00:00 AM - 11:59 PM

Calls Recorded: ⏺️ Yes

Number: 1800120820050

Website: Visit Website.

Please Note: This number may not be reachable outside India.

This is not a crisis helpline but engages with trained therapists to guide you to the nearest hospital in case you need emergency help.

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The Mpower 1-on-1 Helpline is a 24/7 toll-free service established through a collaboration between Mpower and the Brihanmumbai Municipal Corporation in partnership with the Maharashtra Government. It offers non-emergency mental health support for individuals aged 18 and older facing concerns such as depression, anxiety, sleep disturbances, and interpersonal challenges.

The service connects callers with qualified psychologists who provide telephone-based counseling and are equipped to offer referrals to the Mpower Centre for further medical advice or psychiatric consultations. Although not designed as an immediate crisis intervention, the helpline’s trained professionals can direct individuals to emergency hospital care when necessary.

Emphasizing a commitment to confidentiality, the helpline records calls solely for internal training and quality assurance while ensuring that personal data remains securely managed. Additional information about the service is available on the official website.

Please note that the 1-800 number may only be reachable within India. If you are calling from outside India, you may not be able to connect, or standard international calling rates may apply. If you're having trouble connecting, please check our helpline directory for other options.

Frequently Asked Questions

What kinds of concerns can I call a helpline for?
You can call a helpline for emotional distress, overwhelming sadness, panic, grief, loneliness, relationship challenges, thoughts of self-harm, or simply when you need someone safe to listen. You do not need to be in an acute medical emergency to call; helplines exist to offer a non-judgmental listening ear when you feel alone.
Does TheMindClan operate the helplines listed on the website?
No. TheMindClan does not operate, manage, or staff any helpline. We curate a directory of active, community-reported helplines run by independent non-profit organizations and mental health institutions across India.
While our team regularly calls listed helplines to check that their numbers and operational hours are working, these services function independently.
What personal information should I avoid sharing with a helpline?
Most crisis helplines are designed to be confidential and anonymous. As a general safety practice, you do not need to disclose your full name, home address, banking information, or place of work. Share only what feels comfortable and necessary for you to receive emotional support.
What should I do if a helpline does not answer?
Many helplines in India are run by dedicated volunteers and can experience high call volumes during evening hours. If a number does not connect, try another service from our Helplines directory.
If you or someone you know is in immediate physical danger or experiencing severe medical distress, please visit the nearest hospital emergency room or contact trusted local emergency services.

This page exists to provide access to crisis helplines, for those who are in distress. TheMindClan.com does not own or operate the crisis helplines listed, and make no claims to the accuracy of the information provided. It cannot be held liable for any issues arising from usage of these independent third party service providers. If you are in a crisis and the helplines are not able to help you, please reach out to a trusted nearby hospital or call trusted emergency services. While the helplines listed are free, local charges may apply when you call them up.

This page is not maintained by the helplines listed. If you are looking for more information, please visit the helpline's website. Please verify all details on this page yourself as well, as we cannot guarantee the accuracy of the information provided. You may report any inaccuracies to us.

Other Helplines

If you are looking for more helplines, you can find them below.

iCall: A Service By TISS

Telephone Counseling Email Counseling Chat Counseling

Summary: Professional support for emotional and psychological well-being.

Run by: School of Human Ecology, Tata Institute of Social Sciences

Timings: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday @ 10:00 AM - 8:00 PM

Calls Recorded: Unknown ❓

Number: +919152987821

Email: [email protected]

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Mann Talks

Telephone Helpline

Summary: Empowering individuals with professional and empathetic mental health services.

Run by: Trained Counsellors.

Timings: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday @ 09:00 AM - 8:00 PM

Calls Recorded: Unknown ❓

Number: +918686139139

Website: Visit Website.

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One Future Helpline

Trauma-Informed Peer Listening Services

Summary: Reach out for support and guidance.

Run by: Trained Volunteers.

Timings: Monday, Tuesday, Wednesday, Thursday, Friday, @ 12:00 AM - 8:00 PM

Calls Recorded: Unknown ❓

Number: +918043053588

Website: Visit Website.

This is not an emergency helpline. This means we do not provide any support in any kind of emergency, therapeutic or counseling services or offer professional advice or medical diagnosis.

Report Inaccuracy

Call Website