Mental Health Helplines & Assistance in India | TheMindClan

Are You in Crisis or Distress?

Talk to someone now.

You got this.

If you are thinking about suicide, experiencing stress, are worried about a friend or loved one, or would like immediate emotional support, reach out to these helplines right away.

Each helpline claims to offer confidentiality and anonymity. They are available to everyone and for free. The helplines listed here are operated by trained professionals and/or trained volunteers who provide non-judgmental listening and emotional support to anyone in distress.

Frequently Asked Questions

  • Can I talk to a helpline about any mental health issue I’m going through?

    No matter what problems you are dealing with, whether or not you’re thinking about suicide, if you need someone to lean on for emotional support, call any of the listed helpline. People call them to talk about lots of things: substance abuse, financial worries, relationships, sexual identity, gender identity, abuse, depression, anxiety, mental and physical illness, loneliness, to name a few.

  • I am a caregiver to someone showing suicidal tendencies. What do I do?

    If you care for someone who has attempted suicide in the past or is at risk for a suicide attempts, you don’t have to feel alone in this. You may not be able to completely fix their problems or take away their pain. But what you can do is access appropriate supportive services for your loved one and for yourself. Here are some steps you could take to help a loved one who is showing suicidal behaviour:

    1. If you feel ready and comfortable to, have an open conversation with your loved one about their experience. Ask your loved one directly: “Are you thinking about suicide?” “Are you planning to harm yourself?” Being direct is said to not cause a person who is not suicidal to become suicidal. Talking about it may help to reduce your loved one’s suicidal distress by creating a climate of openness and caring.

    2. Listen to them without judgment or interruptions. You can help your loved one feel calmer and less alone simply by being willing to listen attentively and without bias.

    3. Tell them directly that they are loved and that they are not a burden. Though it may seem obvious to us, sometimes the depression or hopelessness or helplessness may push our loved one towards believing otherwise. It always helps to remind them that they matter.

    4. Reach out to a therapist, support group or a helpline service yourself to seek guidance on what you can do next. It is important to connect your loved one to any or all of these services that they may find most helpful.

    5. Create a safety plan with your loved one. Check pages 7 and 9 of this PDF (External Link) for details on how you can go about doing this.

    As a caregiver/ally, you become a part of a supportive team – that includes family members, friends, mental health professionals and other service providers – working together to help your loved one stay safe.

  • I called and it was a bad experience. I still need help, what do I do?
    1. Call back, and let the responder know what happened. Crisis intervention, especially if suicidality is a factor, is not easy, and not even the experts get it perfect every time. A mental health professional who is also a helpline operator had once shared, “Personally, if I have a call go “south” on me, nothing makes me happier than to know that the person called back and had a better conversation with one of my colleagues.”

    2. If you have a complaint about a helpline experience, please try to report it to the helpline administration by emailing them. Each helpline’s email address has been provided on this page.

    3. If calling them back does not work out, reach out to another helpline listed here. The professionals on the other side do want to help you in any way they can.

    4. If the helplines don’t work out in general and if you are in crisis, please call a psychologist, support group, social worker, friend or family member you trust and openly share what you are experiencing.

    5. You may want to consider seeking professional help from a therapist. Reach out to any one from your city and set an appointment. Help is always available out there.

  • Do you operate any of these helplines, services or resources yourself?

    No. TheMindClan does not operate or own any of the helplines listed on this page. These services operate independently and TheMindClan does not hold any professional connections to them. We do, however, believe that several people have had positive experiences with the helplines mentioned on this page and we hope to only feature those services that are trustworthy and effective.

  • Are these helplines queer affirmative/inclusive?

    We try and only list those helplines which have come recommended by the community to us. While most helplines have supporting press releases and brochures to support their claim of being “queer friendly”, as we don’t have access to their volunteer training resources, we can never be too sure.

    Please do not feel forced to open up about your experience of queerness or marginalization with the helplines you call. Let them earn your trust.

    We do call every helpline we list, to ensure their details are correct. If our community reports a helpline as harmful, unresponsive, or otherwise, we update this page accordingly.

  • What details should I never share with a helpline?

    Helplines (for the most part) should offer a safe space for any experience you’re going through. It’s okay to feel awkward to not know how to bring the conversation up, the helpline volunteers are trained to help you!

    Do ensure you are only sharing information that you feel comfortable to share. A rule of thumb is to never share your full name, bank details, personal address, or other identifiable information with a helpline.

The Helplines

While the helplines listed below are free, local charges may apply when you call them up.

🌟 This section was last updated on 25 Apr, 2021.

iCall: A Service By TISS Image
iCall: A Service By TISS
Telephone Counseling Email Counseling Chat Counseling
About: Free Telephone & Email based Counseling Services
Run by: Mental Health Professionals.
Timings: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday @ 10:00AM - 8:00 PM
Number: 022-25521111
Email: icall@tiss.edu
Owing to the lockdown across India due to Covid-19 outbreak, this helpline may be operating at lower capacity on: +91 9372048501, +91 9920241248, +91 8369799513. Source.

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Samaritans Mumbai Image
Samaritans Mumbai
Telephone Helpline
About: A helpline providing emotional support for those who are stressed, distressed, depressed, or suicidal.
Run by: Trained Volunteers.
Timings: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday @ 5:00 PM - 8:00 PM
Number: +91 8422984528
Email: talk2samaritans@gmail.com
Owing to the lockdown across India due to Covid-19 outbreak, this helpline may be operating at lower capacity on: +91 8422984528, +91 8422984529, +91 8422984530

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sumunum connect Image
Recently added! Pending Verification
sumunum connect
Telephone Helpline Call back & follow up service
About: A a free multilingual mental health & wellbeing support line. Offering mental health crisis interventions, emotional support & handholding services.
Run by: Mental health professionals & trained volunteers
Timings: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday @ 11:00AM - 11:00 PM
Number: 1800-123-786868
Email: connect@sumunum.com

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Parivarthan Image
Recently added! Pending Verification
Parivarthan
Telephone Helpline Online Counselling
About: Parivarthan Counselling Helpline (PCH), is a free phone counselling service operated by a team of 15 trained, certified and multi-lingual counsellors.
Run by: Trained Counsellors.
Timings: Monday, Tuesday, Wednesday, Thursday, Friday, @ 1:00 PM - 10:00 PM
Number: +91 7676602602
Email: parivarthanblr@gmail.com

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Mann Talks Image
Recently added! Pending Verification
Mann Talks
Telephone Helpline
About: The Mann Talks Helpline offers free and confidential emotional and psychological support through a team of trained mental health professionals.
Run by: Trained Counsellors.
Timings: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday @ 09:00AM - 6:00 PM
Number: +91 8686139139

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We imagine that it is really tough right now, but we urge you to hold on. Things will not always stay this way. Hang in there. TheMindClan wants you to remember that you are going to get through this. You matter. Stay with us. Reach out.

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