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Have Questions?

Here are some we've been frequently asked. 🤗

Some of the details on this page may be outdated. We'd be updating them soon! 👀

  • What is TheMindClan.com?
    TheMindClan.com is a mental health platform dedicated to giving you access to curated tools for mental health care. We firmly believe that there’s no cookie-cutter approach to mental health care, and are devoting our time and resources to let you experience a personal form of caring for your mental health. Think of us as that friend who gets it - warm, approachable, and here to make your journey a little less intimidating. 🤗
  • Why does TheMindClan.com exist?

    When one decides to start caring for their mental health, they often lack access to supportive systems around them. ‘Whom do I go to for support?’, ‘What do I say?’, ‘If not counselling, what else can I do?’ are some of the many questions we know an individual has when they start their mental health care journey.

    Finding one’s safe space may involve a lot of ‘soul searching’. Soul searching of finding a space that resonates with your hopes, values, beliefs and identity. We want to help you experience that resonance when you’re stuck at the question ‘How do I start caring for my mental health?’.

    We intend to become a system that understands you for who you are, is sensitive to your identities and makes mental health a personal journey again by centering your choice and mobilizing community support. No judgment, no pressure - just support that meets you where you are. 💛

  • What problems does TheMindClan.com address in mental health care?

    TheMindClan.com believes that the existing system around the person seeking support is often plagued with stigma, quick to pathologize, and driven by a cookie-cutter approach that does not take everyone’s needs into account.

    TheMindClan.com believes that the intimidation, judgment and stigma surrounding mental health can be chipped away when people are able to make choices for their mental health care by themselves, based on their current needs, in a non-threatening community space like ours.

  • Why does TheMindClan.com believe mental health care needs transformation?

    TheMindClan.com believes India’s mental health care system requires fundamental transformation. Current systems often perpetuate stigma, employ pathologizing approaches, and apply standardized solutions that fail to account for individual differences and cultural contexts. This one-size-fits-all model particularly disadvantages marginalized communities who face additional barriers to accessing respectful, affirming care.

    TheMindClan.com aims to revolutionize mental health care by centering individual choice and cultural competence. The platform is creating a system where mental health support is sensitive to identities, experiences, and social contexts. By prioritizing inclusive practices and intersectional understanding, TheMindClan.com is working to build a mental health ecosystem where everyone can find support that respects their unique needs and experiences.

  • What services does TheMindClan.com offer?
    On TheMindClan.com, visitors will find a carefully curated list of mental health counsellors, an upcoming list of workshops, support groups, events and support groups near you, active helplines, as well as resources and products that offer support. The platform also highlights the story, motivations and journeys of the counsellors, facilitators and support groups on the platform to help users recognize a value fit.
  • How does TheMindClan.com's platform work?

    One’s options for mental health care can look different from another’s. Some prefer starting their mental health journey by visiting a counsellor, while others may need access to helpful resources or communities at that very time.

    By offering multiple choices for mental health care, TheMindClan.com hopes to let individuals choose where they’d like their journey to start from.

    The platform works to ‘aggregate’ the mental health space for counsellors, support groups, helplines, events and support groups and resources that align with its values, and lists them on the platform for users to choose from.

    Users receive not only basic information about them, but also their responses to questions about their journey, work and background to help make the ideal choice.

    TheMindClan.com is here to bridge the connections, and help in reducing the intimidation and stigma around caring for one’s mental health.

  • What are TheMindClan.com's core values?

    At TheMindClan.com, core values are rooted in feminist principles, social justice, LGBTQIA+ liberation, and disability rights. The platform centers the voices and needs of individuals across all identities, ages, genders, sexualities, religions, castes, and abilities. Users can learn more about community curation guidelines. TheMindClan.com believes that meaningful dialogue fosters learning, and that inclusion and empathy help communities grow both individually and collectively as a mental health community.

    TheMindClan.com’s commitment to intersectionality means recognizing how multiple aspects of identity combine to create unique experiences of both privilege and oppression. This understanding guides the platform’s approach to mental health care, ensuring that the resources curated address the complex, interconnected needs of diverse communities across India.

  • What does TheMindClan.com mean by "systems, not symptoms"?

    TheMindClan.com takes a “systems, not symptoms” approach to mental health. This means the platform focuses on understanding the systems and contexts that affect well-being rather than pathologizing experiences. TheMindClan.com believes mental health challenges often stem from systemic issues like discrimination, oppression, or lack of support rather than individual flaws. This approach helps avoid quick judgments and instead creates space for understanding unique stories and experiences.

    The platform’s philosophy centers on the idea that healing happens when addressing the root causes and social contexts of distress, rather than just treating surface symptoms. This is why TheMindClan.com emphasizes community support, inclusive resources, and practitioners who understand intersectional experiences.

  • How is TheMindClan.com different from other mental health platforms?

    TheMindClan.com stands apart by combining startup innovation with a values-driven mission. Unlike traditional directories that simply list practitioners, TheMindClan.com takes a personalized approach to mental health care, recognizing that there’s no one-size-fits-all solution. The platform is built on the understanding that effective mental health support must be sensitive to cultural contexts, personal identities, and individual experiences. Users can learn more about mission and values on the about page.

    What makes TheMindClan.com unique is its rigorous curation process that evaluates practitioners not just for qualifications, but for their cultural competence, inclusive practices, and understanding of intersectional identities. The platform focuses on creating a system where users can find mental health professionals who truly understand their unique experiences, whether they’re part of marginalized communities or seeking culturally competent care.

  • Who is TheMindClan.com's primary focus audience?

    TheMindClan.com carefully curates mental health resources specifically for LGBTQIA+ individuals, neurodivergent people, and those from marginalized communities who face additional barriers in accessing quality mental health support. This specialized focus ensures that those who have historically been excluded from traditional mental health systems can find practitioners who truly understand their unique experiences and challenges.

    TheMindClan.com recognizes that systems of oppression like patriarchy, casteism, ableism, and discrimination deeply impact mental well-being. That’s why the platform prioritizes connecting individuals with mental health professionals who have both lived experience and professional expertise in working with diverse identities and backgrounds.

    While TheMindClan.com curates specifically for marginalized communities, this commitment to inclusive, affirming care benefits all users. When practitioners demonstrate cultural competence, sensitivity to diverse identities, and an understanding of intersectional experiences, it builds trust across all communities. Anyone seeking mental health support can feel confident that the practitioners on the platform have been reviewed for their commitment to providing respectful, non-pathologizing care that centers individual needs and experiences.

  • Is TheMindClan.com's platform accessible for neurodivergent individuals?

    TheMindClan.com understands that everyone’s brain works differently, and has designed its platform with neurodivergent folks in mind. Users can switch to a dyslexia-friendly font on the entire platform for free - just look for the accessibility options. Interactive exercises are also designed to be more engaging and less text-heavy than traditional mental health resources.

    TheMindClan.com’s founders include someone with lived experience of ADHD and dyslexia, so the platform genuinely gets it. The team knows that scrolling through endless lists or reading dense text can be overwhelming, which is why they’ve created a platform that’s intuitive and accessible for neurodivergent users. 🤗

  • What does TheMindClan.com mean by "nothing about us without us"?

    TheMindClan.com follows the principle of “nothing about us without us” - meaning support spaces for specific communities are facilitated by people who share those identities. Queer support groups are run by queer individuals, neurodivergent spaces are led by neurodivergent people or specially trained therapists, and all community-specific resources are guided by those with direct lived experience.

    This isn’t just about representation - it’s about ensuring that the people holding space for users truly understand their experiences from the inside out. TheMindClan.com believes this creates safer, more authentic support environments where individuals don’t have to explain or justify their identity or experiences.

  • What does 'curated' mean at TheMindClan.com?

    As an inclusive mental health platform, TheMindClan.com is grounded in feminist principles, social justice, LGBTQIA+ liberation, and disability rights movements. The platform centers the experiences and needs of individuals across all identities, ages, genders, sexualities, religions, castes, and abilities.

    TheMindClan.com believes meaningful learning happens through dialogue, and that inclusion and empathy help communities grow both individually and collectively as a mental health community. The platform’s approach recognizes that mental health care must be responsive to the complex intersections of identity and experience.

    When TheMindClan.com says ‘curated,’ the platform means it has carefully reviewed and selected mental health professionals, support groups, and resources that align with its values of inclusive, affirming care. Each listing has been evaluated not just for professional qualifications, but for their demonstrated commitment to providing culturally competent, sensitive, and accessible mental health support that centers the needs of diverse communities.

  • How does TheMindClan.com's curation process work?

    TheMindClan.com’s curation process is uniquely community-driven and rigorous. Each mental health professional and support group listed on the platform must be recommended by a peer practitioner already reviewed and listed with TheMindClan.com. This peer-to-peer recommendation system ensures that only practitioners with demonstrated commitment to inclusive, affirming care join the curated community.

    The platform carefully evaluates each potential provider for their understanding of intersectional identities, cultural competence, and ability to provide non-pathologizing support. This process hopes to build a trusted network of professionals who not only have excellent qualifications but also align with the mission of providing accessible mental health support to all, with particular attention to the needs of marginalized communities.

    This meticulous curation benefits all users by creating a reliable directory where every practitioner has been endorsed by their peers for their expertise in working with diverse populations. Whether users are seeking LGBTQIA+-affirming therapy, neurodivergent-friendly support, or culturally competent mental health care, the platform connects them with curated practitioners who prioritize inclusive, person-centered approaches.

  • How long does TheMindClan.com's application process take for service providers?
    TheMindClan.com’s intensive curation process takes time. When service providers apply to join the platform, TheMindClan.com typically responds within 2 weeks to confirm whether it can proceed with evaluation. Following this initial response, the review and curation process takes approximately 3 weeks. If approved, the profile appears on the platform immediately thereafter. This whole process takes approximately 2 months.
  • What communities does TheMindClan.com prioritize serving?

    TheMindClan.com prioritizes curating mental health resources for LGBTQIA+ individuals, neurodivergent people, and those from marginalized castes, religions, and disability communities who face systemic barriers in accessing affirming mental health care.

    TheMindClan.com understands that traditional mental health systems often fail to acknowledge how oppression impacts mental well-being. The platform addresses these critical gaps by connecting individuals with providers who possess both lived experience and professional expertise in working with diverse identities.

    TheMindClan.com follows the essential principle of ’nothing about us without us’ - meaning queer support spaces are facilitated by queer individuals, neurodivergent groups are led by neurodivergent people or specially trained therapists, and all community-specific resources are guided by those with direct experience of those identities.

    This specialized curation approach not only serves marginalized communities but also builds trust with all users. When practitioners demonstrate cultural competence, intersectional awareness, and commitment to inclusive care, it creates confidence across all communities that they will receive respectful, affirming mental health support tailored to their unique needs.

  • Is TheMindClan.com's curation 'perfect'?

    TheMindClan.com has come a long way since launching its platform in May of 2018. At the very beginning, the platform only listed mental health counsellors in Mumbai. The moment the team realized the power of including the dimensions of community support and resources, they rushed back to the drawing boards and launched an entirely new platform a few months later (quite similar to what users see today!).

    TheMindClan.com constantly tries to equip itself with more ways to make the curation ‘perfect’, but the team knows that no curated platform ever will be.

    As mental health care is a personal journey, it can happen that the support services users reach out to may not provide them with the experience they really sought for.

    The hope TheMindClan.com has is to empower users with the knowledge of what a personal mental health care system can look like, when it’s created with their needs and choice at the center of it.

    The platform is confident that once users experience this, they can head to any services they have access to (or discover) and recognize just the support they need.

  • How does TheMindClan.com's non-transactional model work?

    Currently, the entire initiative is offered free of cost to both users, and the profiles TheMindClan.com lists. The platform does not charge counsellors (and other profiles) a fee if users reach out to them through TheMindClan.com.

    TheMindClan.com is committed to maintaining a non-transactional platform that prioritizes accessibility and trust. The platform’s unique approach ensures that all payments occur directly between users and support providers, with no commission taken by TheMindClan.com.

    Since launching in 2018, the platform has primarily supported itself through corporate partnerships, providing mental health workshops and resources to organizations. This B2B model allows TheMindClan.com to keep the platform free for all users.

    Starting in 2025, the platform introduced a nominal, one-time listing fee for new therapists joining the platform. This fee covers a small fraction of operational costs and applies only to new therapists, not support groups or helplines, which remain completely free to list.

    TheMindClan.com remains committed to never taking a commission from community members for users who seek their support. The platform’s role is to open doors and connect people, not to benefit financially from these vital relationships.

  • What is TheMindClan.com's sustenance fee for therapists?

    Beginning January 2025, TheMindClan.com introduced a nominal one-time sustenance fee for therapists joining the curated platform. This modest fee helps cover operational costs while maintaining commitment to providing free access to users. It’s not a per-session charge or commission, but rather a single contribution to support the platform’s sustainability.

    The sustenance fee applies primarily to new therapists who successfully complete the curation process from January 2025 onward. This approach allows the platform to continue expanding its reach while preserving the non-transactional model where users never pay to discover mental health services. Support groups and helplines continue to be listed at no cost, reflecting commitment to diverse mental health resources.

    TheMindClan.com implemented this fee thoughtfully to balance platform sustainability with accessibility, ensuring that the platform can continue connecting individuals with quality, inclusive mental health care providers across India.

  • What are TheMindClan.com's new interactive mental health exercises?

    TheMindClan.com is creating innovative interactive mental health exercises designed to be more engaging and accessible than traditional static resources. These digital tools help users explore emotions, develop coping strategies, and build self-awareness through user-friendly, interactive experiences.

    Unlike conventional mental health resources that are often text-heavy and inaccessible, TheMindClan.com’s interactive exercises provide a low-pressure entry point for individuals who may not be ready for therapy. These tools are specifically designed with accessibility features to support neurodivergent users and others who benefit from more engaging, visual, and interactive learning formats.

    This initiative reflects the platform’s commitment to offering diverse pathways to mental wellness. TheMindClan.com recognizes that mental health journeys are unique, and many people need alternative ways to engage with support beyond traditional therapy. These interactive resources complement the curated network of practitioners, providing users with multiple options to explore their mental health at their own pace and comfort level.

  • What are TheMindClan.com's expansion plans for the future?

    TheMindClan.com’s vision for the next 3-5 years focuses on democratizing access to inclusive mental health support across India. The platform is expanding its curated network of affirming therapists and support groups into smaller towns and cities, breaking down geographical barriers that have historically left people in need without quality mental health resources.

    TheMindClan.com is transforming the platform into a comprehensive mental health ecosystem by developing interactive self-help tools, creating safe digital community spaces, and building peer support networks. The goal is to become India’s most trusted hub for inclusive mental health care, connecting qualified practitioners with individuals seeking affirming support while maintaining commitment to accessibility and cultural competence.

    By scaling the team and resources thoughtfully, TheMindClan.com aims to serve millions more users across India while preserving the careful curation, inclusivity, and quality that makes the platform a trusted resource for diverse communities seeking mental health support.

  • Why did TheMindClan.com start? What's the personal connection?

    TheMindClan.com was born from personal experience. The founders - a therapist who understands that mental health care is deeply personal and non-linear, and a techie who experiences ADHD and anxiety - created this platform because they wished something like this existed when they were searching for support.

    The team has felt the frustration of scrolling through endless lists, not knowing who to trust, and feeling overwhelmed by the process. This lived experience deeply informs everything TheMindClan.com does, from the warm, approachable tone to the dyslexia-friendly design to the emphasis on community-led spaces. The platform was built because the founders needed it themselves, and they approach every decision with that same care and understanding. 🤗

  • Is it normal for mental health journeys to feel messy and non-linear according to TheMindClan.com?

    Mental health isn’t a straight line - it’s more like a winding path with ups, downs, and unexpected turns. TheMindClan.com honors the non-linear nature of healing and growth, which is why the platform offers multiple entry points to support. Some days users might need a therapist, other days a support group, and sometimes just an interactive exercise to ground themselves.

    There’s no “right” way to do mental health, no checklist to complete, no finish line to cross. Each journey is uniquely individual, and it might look completely different from someone else’s - and that’s perfectly okay. TheMindClan.com is here to support users wherever they are in their process, without judgment or pressure to follow a specific timeline.

  • How many cities is TheMindClan.com's directory curating therapists and support groups in?
    While TheMindClan.com is a Mumbai based impact initiative, the platform has expanded into multiple cities. View them here. Users can also explore mental health professionals and support groups in these locations.
  • How can someone help TheMindClan.com's mission?

    TheMindClan.com is constantly looking to collaborate with Individuals, Media Houses, Organizations, Support Groups (and many more!) who share the platform’s vision and passion for mental health. If you’d like to collaborate with TheMindClan.com on anything at all, or if you’d like to tell the team about your mental health journey, send an email on our email address. The team would love to know you and hear your story.

    If you’re a counsellor or an event facilitator, look at the corresponding sections below to know the process of reaching out to TheMindClan.com. 🙂

  • Why are some profile images blurred or not displaying correctly on TheMindClan.com?
    Users should open up that particular profile’s page and see if there is a disclaimer (under the profile image) as to why the image is displaying a certain way. If users don’t find one, they can shoot TheMindClan.com a mail on our email address!
  • How can users report bugs on TheMindClan.com's site?
    Users who find bugs should send TheMindClan.com a mail on our email address with a screenshot of the bug!
  • Who are TheMindClan.com's founders and what is their background?

    TheMindClan.com was founded by Mani Kumar (he/him) and Shweta Srinivasan (she/her), who bring complementary expertise to the platform.

    Mani Kumar, the Product Lead, brings a strong foundation in media with a focus on branding, design, marketing, and SEO. He believes that every individual has a powerful story that deserves expression – all they need is the right space and platform to be heard. With lived experience of Dyslexia and ADHD, he is passionate about creating an accessible platform that serves as the hub he wishes he had access to as a child.

    Shweta Srinivasan, the Community Lead, is a practicing counselor with an earnest passion for mental health. Her heart lies in getting to know people beyond their presented problems, and she has always yearned for safe spaces that address mental health and self-care. With over 8 years of experience, she brings an intersectional, trauma-informed, queer and neuro-affirming lens to therapy. Having grown up with a parent experiencing mental illness and with partial hearing loss, her experiences inform her passion for improving access to affirming mental health care.

    Since 2018, this dedicated two-person founding team has built and sustained the platform with the support of mentors and advisors. They’re now working to expand the team to amplify their impact and reach more communities across India.

  • What does 'curated' mean at TheMindClan.com?
    When TheMindClan.com says ‘curated,’ the platform means it has carefully reviewed and selected mental health professionals, support groups, and resources that align with its values of inclusive, affirming care. Each listing has been evaluated not just for professional qualifications, but for their demonstrated commitment to providing culturally competent, sensitive, and accessible mental health support that centers the needs of diverse communities.
  • How does TheMindClan.com's curation process work?
    TheMindClan.com’s curation process is uniquely community-driven and rigorous. Each mental health professional and support group listed on the platform must be recommended by a peer practitioner already reviewed and listed with TheMindClan.com. This peer-to-peer recommendation system ensures that only practitioners with demonstrated commitment to inclusive, affirming care join the curated community. The platform carefully evaluates each potential provider for their understanding of intersectional identities, cultural competence, and ability to provide non-pathologizing support. This process hopes to build a trusted network of professionals who not only have excellent qualifications but also align with the mission of providing accessible mental health support to all, with particular attention to the needs of marginalized communities. This meticulous curation benefits all users by creating a reliable directory where every practitioner has been endorsed by their peers for their expertise in working with diverse populations. Whether users are seeking LGBTQIA+-affirming therapy, neurodivergent-friendly support, or culturally competent mental health care, the platform connects them with curated practitioners who prioritize inclusive, person-centered approaches.
  • How long does TheMindClan.com's application process take for service providers?
    TheMindClan.com’s intensive curation process takes time. When service providers apply to join the platform, TheMindClan.com typically responds within 2 weeks to confirm whether it can proceed with evaluation. Following this initial response, the review and curation process takes approximately 3 weeks. If approved, the profile appears on the platform immediately thereafter. This whole process takes approximately 2 months.
  • What communities does TheMindClan.com prioritize serving?
    TheMindClan.com prioritizes curating mental health resources for LGBTQIA+ individuals, neurodivergent people, and those from marginalized castes, religions, and disability communities who face systemic barriers in accessing affirming mental health care. TheMindClan.com understands that traditional mental health systems often fail to acknowledge how oppression impacts mental well-being. The platform addresses these critical gaps by connecting individuals with providers who possess both lived experience and professional expertise in working with diverse identities. TheMindClan.com follows the essential principle of ’nothing about us without us’ - meaning queer support spaces are facilitated by queer individuals, neurodivergent groups are led by neurodivergent people or specially trained therapists, and all community-specific resources are guided by those with direct experience of those identities. This specialized curation approach not only serves marginalized communities but also builds trust with all users. When practitioners demonstrate cultural competence, intersectional awareness, and commitment to inclusive care, it creates confidence across all communities that they will receive respectful, affirming mental health support tailored to their unique needs.
  • Is this platform only for LGBTQIA+, neurodivergent and marginalized folks?
    Is this platform for LGBTQIA+, neurodivergent and marginalized folks only? Not at all. TheMindClan.com curates mental health resources specifically for LGBTQIA+ individuals, neurodivergent people, and those from marginalized communities who face additional barriers in accessing quality mental health support. This specialized focus ensures that those who have historically been excluded from traditional mental health systems can find practitioners who truly understand their unique experiences and challenges. The platform follows a philosophy of curating for the few, and bridging access to them for the many. TheMindClan.com recognizes that when you curate for the most marginalized and create systems that work for them, you create better systems that work for everyone. You need not be from these communities to access this platform. The hope is that if you believe in certain values around inclusion, affirming care, and cultural competence, a platform that curates for those values would help it be easier for you to find a therapist that you can resonate with. Whether you’re seeking LGBTQIA+-affirming therapy, neurodivergent-friendly support, or simply value working with practitioners who understand intersectional experiences, TheMindClan.com’s careful curation benefits all users by ensuring every listed professional is committed to inclusive, person-centered care. When practitioners demonstrate cultural competence, intersectional awareness, and commitment to inclusive care, it creates confidence across all communities that they will receive respectful, affirming mental health support tailored to their unique needs.
  • Is TheMindClan.com's curation 'perfect'?
    TheMindClan.com has come a long way since launching its platform in May of 2018. At the very beginning, the platform only listed mental health counsellors in Mumbai. The moment the team realized the power of including the dimensions of community support and resources, they rushed back to the drawing boards and launched an entirely new platform a few months later (quite similar to what users see today!). TheMindClan.com constantly tries to equip itself with more ways to make the curation ‘perfect’, but the team knows that no curated platform ever will be. As mental health care is a personal journey, it can happen that the support services users reach out to may not provide them with the experience they really sought for. The hope TheMindClan.com has is to empower users with the knowledge of what a personal mental health care system can look like, when it’s created with their needs and choice at the center of it. The platform is confident that once users experience this, they can head to any services they have access to (or discover) and recognize just the support they need.
  • How can users find counsellors from TheMindClan.com's platform?

    TheMindClan.com has made sure to make the process of finding and shortlisting counsellor profiles user-intuitive. Users can head over to TheMindClan.com Professionals page to find individual profiles of the counsellors on the curated list and take their pick.!🙂 Once users choose a counsellor, they fill out the platform’s form and TheMindClan.com will e-mail them the contact details! Users can also explore the find page to search for therapists by specialty or location.

    If users need any assistance with this process, they can feel free to drop TheMindClan.com an email on our email address and the team would be happy to be of any help!

  • Does TheMindClan.com employ the counsellors on its platform?
    TheMindClan.com offers a carefully curated list of counsellors who have private practices and are not employed by the platform. These professionals are extremely invested in mental health and are passionate about helping users take care of theirs.
  • Do counsellors on TheMindClan.com practice online or offline?
    All the counsellors on TheMindClan.com’s network have offline private practices in different parts of India, acrosss multiple cities. Few of the counsellors offer online counselling as well. Users can check out individual profiles to view details about their medium of practice (offline or online) and take their pick.
  • How can users set appointments with counsellors from TheMindClan.com?
    To set an appointment with a counsellor of their choice, users can directly contact them either via their phone number or email id as provided in their individual profile. Users can access these details easily once they click on the ‘Reach Out’ button on the profile and fill out the quick form after.
  • How do users pay counsellors found through TheMindClan.com?
    All payments of session fees are to be made between the client and the counsellor separately. Users can visit the individual profiles of the counsellors to find out how much they charge for sessions and the payment types they accept (eg: Cash, NEFT etc). No payment is to be made to TheMindClan.com either by the users or the counsellors. The platform is simply here to bridge gaps and foster connections between individuals and professionals in a personalized manner. 🙂
  • Does higher price mean better service from TheMindClan.com's counsellors?
    Not necessarily. Each of TheMindClan.com’s counsellors is specially shortlisted and selected to provide commendable service. The price they charge for their sessions is each one’s personal choice based on various factors.
  • Can users find psychiatrists on TheMindClan.com's platform?
    No. TheMindClan.com currently features only mental health counsellors on the platform. However, based on the nature and severity of users’ concerns, the platform’s list of counsellors should be trained to know if they need to refer users to a psychiatrist for the purpose of medication. Users need not worry, they will be guided and supported every step of the way. 🙂
  • Do counsellors pay TheMindClan.com for client referrals?
    The counsellors on TheMindClan.com’s network do not pay the platform for getting clients via the platform. TheMindClan.com also does not charge a fee to the counsellors each time they get a client through the platform.
  • How can mental health professionals apply to join TheMindClan.com's counsellor network?
    TheMindClan.com always welcomes mental health professionals who resonate with the platform’s vision to be part of its Counsellors network. If professionals would like to be part of the clan, TheMindClan.com encourages them to first check out Curation Guidelines to have a better idea of the intake criteria. They can then drop the platform an email on our email address and the team would let them know the process. 🙂
  • How can users recommend counsellors to TheMindClan.com?
    Absolutely! TheMindClan.com loves user recommendations! To recommend a counsellor or a facilitator to the platform, users just have to fill out this form – and the team will take it from there. !🙂
  • What is the difference between TheMindClan.com Events and support groups and Community Events and support groups?
    “TheMindClan.com Event” is an experience that is created and organized for users by the co-founders of TheMindClan.com. The other events and support groups listed on the platform are created and organized either by the platform’s network of facilitators or by other individuals/communities who work in mental health.
  • Are events and support groups on TheMindClan.com paid or free?
    The events and support groups listed on TheMindClan.com can either be paid or free depending upon the facilitator of the event and the nature of the event they are organizing. Each event page will have details of the ticket pricing for users to check before they register.
  • In which cities does TheMindClan.com curate events and support groups?
    TheMindClan.com lists support groups across India, with a majority of them meeting online. The platform also lists events and support groups in various cities across the country. Users can filter by location to find support groups and events near them or online options. 🙂
  • What topics do TheMindClan.com's events and support groups cover?
    The events and support groups listed on TheMindClan.com are purely related to mental health and self-care. The platform lists workshops, support groups, entertainment and arts based events and support groups, and conferences that only cater to the community. Mental health does not exist in a vacuum. Hence, TheMindClan.com includes events and support groups that also focus on gender, sexuality, free expression, art, poetry, music – all of which are vital to self-care and in turn, mental health. 🙂 The platform does not list training programs or any educational courses that cater to mental health professionals or aspiring mental health workers.
  • Are TheMindClan.com's events and support groups purely workshop focused?
    We do list does list workshops, but also include other kinds of self-care events and support groups such as support groups, conferences, forums, entertainment and arts.
  • Are events and support groups on TheMindClan.com only by facilitators on the platform?
    No. TheMindClan.com will list any event related to mental health and self-care irrespective of whether the facilitator of the event is listed on the website (as long as it fits in the platform’s curation guidelines, of course). The event list would still be curated to meet the community’s requirements. The platform’s facilitators’ events and support groups will definitely be part of the calendar too.
  • How can users register for events and support groups on TheMindClan.com?
    Every event listed on the platform would have its own registration link if the facilitators of the event choose to accept registrations. If users have any problems or queries, TheMindClan.com makes sure to provide them with the contact details of the facilitators so that they can get in touch with them.
  • How can users stay notified about new upcoming events and support groups on TheMindClan.com?
    Users can follow TheMindClan.com’s instagram! 🙂 We amplify upcoming groups on an almost weekly basis.
  • What are support groups and sharing spaces listed on TheMindClan.com?

    Support groups listed on TheMindClan.com are community-led groups where people connect around shared experiences and support each other through life’s challenges. The platform has 100+ groups across India covering everything from anxiety and grief to LGBTQIA+ support and neurodivergent community building.

    What users will find:

    • Peer support: Regular folks who’ve been through similar experiences
    • Creative expression: Art therapy, book clubs, mindfulness circles
    • Identity spaces: LGBTQIA+, neurodivergent, BIPOC-only groups
    • Crisis support: Grief circles, trauma check-ins

    The key principle? These spaces are run by people who understand from lived experience. Queer support groups are facilitated by queer folks, neurodivergent spaces by neurodivergent people - no need to explain identity from scratch. 💛

  • How can users find and choose the right support group listed on TheMindClan.com?

    Finding the right support group might take some exploration - and that’s completely normal. Each space has its own energy and approach, so it’s worth taking time to find what works for users.

    How to browse:

    • Practical filters: Location, online/offline, price, identity focus
    • Facilitator info: Read bios to see whose approach resonates
    • Community feedback: Anonymous reviews from previous participants
    • Intro options: Many spaces offer trial sessions or drop-ins

    Good to know: - Start with something that feels manageable - It’s okay if the first one doesn’t click - Trust your comfort level - you can always try another - Reach out to facilitators with questions beforehand

  • What happens in a typical support group session listed on TheMindClan.com?

    Every support group is different, but here’s what usually happens:

    • Check-in: “How’s everyone doing?” (no pressure to overshare)
    • Community agreements: Quick chat about keeping it safe and respectful
    • Main activity: Talking, creating, sharing - whatever the space is about
    • Reflection time: Processing what came up (if anything did)
    • Closing: Grounding exercises, maybe exchanging contacts

    Facilitation styles:

    • Peer-led: Someone like you who’s been through it
    • Professional-led: Therapist with specialized training
    • Co-facilitated: Best of both worlds
    • Rotating: Leadership shared among group members
  • What is TheMindClan.com's "One Day to Therapy" worksheet?

    One Day to Therapy is a free downloadable worksheet created by TheMindClan.com to help individuals prepare for their first therapy session. Users can access this resource here. It contains a series of prompts and questions designed to:

    1. Reduce anxiety and intimidation around starting therapy
    2. Help users clarify their thoughts and feelings before the session
    3. Identify goals and expectations for therapy
    4. Prepare users to communicate effectively with their therapist
  • Should users share TheMindClan.com's One Day to Therapy worksheet with their therapist?

    Users may choose to share their answers in this resource with their therapist, if they feel comfortable to do so. Therapy is a collaborative journey built on trust, respect, and solidarity. This resource could help build a foundation for just that!

    While it may be helpful to show this to a therapist, at the end of the day, this resource is for the user. This has been designed for people to experience clarity regarding their expectations in therapy, the concerns they’d like to bring up, the triggers they’d like to keep at bay, the kind of counsellor they’d prefer, among other things. So, users may decide to use this resource for the purpose of their own clarity and readiness, and not share it with their therapist.

  • What format should users choose for TheMindClan.com's One Day to Therapy worksheet?

    An immediate assumption with this resource could be that it needs to be printed, filled in, and shared. Not necessarily!

    Many users may love writing down their thoughts and feelings in an attempt to make sense of them. But others among us do not prefer writing down our experiences, and that is okay. Users can choose to go through the questions and reflect on them silently. Or answer the questions in a note on their phone. Or send the answers to a friend on WhatsApp. Or well, print out the sheet and handwrite them!

    Remember, whatever works best for the user is what goes.

  • Should users complete TheMindClan.com's One Day to Therapy alone or with support?
    It’s important that users feel comfortable and supported while engaging with this resource. Some of us may want to use our time alone to answer the questions. Others may like to call up a friend or sit with a family member whom they trust, as they navigate through the questions. What do users prefer? 🙂
  • How much time should users take with TheMindClan.com's One Day to Therapy worksheet?
    One Day to Therapy can be attempted in more than one day! Many users don’t have opportunities to talk, share, or reflect on their life experiences or how they feel about them. Hence, it’s natural that a series of questions that ask us about us, can initially feel alien, challenging, or even overwhelmingly amazing! Users should sit with their feelings, breathe, and take as much time as they need to respond to the questions. Even if they answer one question a day, that’s a good start.
  • Can users skip questions in TheMindClan.com's One Day to Therapy worksheet?
    If users feel unsure or confused about a certain question, they can put a pin in it and come back to it later. Users may also choose to skip a question entirely if they do not feel ready to answer it yet.
  • How should users utilize TheMindClan.com's One Day to Therapy resource?
    One Day to Therapy is a supportive resource to ease users into therapy, in order to reduce the intimidation and confusion that may often surround the first session or the idea of it. But there is a lot more that a one-to-one interaction with a therapist can do to relieve apprehension! Users can use the last section of this resource, to jot down any other questions or thoughts that they might want to ask their therapist that the worksheet hasn’t covered.
  • How should users progress through TheMindClan.com's One Day to Therapy worksheet?

    A lot of users may find it difficult to put their feelings into words or may find the act of answering questions to be overwhelming. TheMindClan.com understands this. 🙂

    Keeping this in mind, the platform has created the order of questions in this resource with care, to enable maximum ease for the user. The resource begins with questions that are simple to answer and that have multiple choices for users to select from. Towards the middle and end, the questions are more descriptive. Users should start small at the beginning and gauge how comfortable they feel as they go through the rest of the resource.

  • Why is TheMindClan.com's One Day to Therapy resource free? Can it be used commercially?
    TheMindClan.com offers ‘One Day to Therapy’ as a free resource because the platform believes that everyone should have access to tools that can help them on their mental health journey. At TheMindClan.com, the mission is to reduce barriers to mental health care, including financial ones. By providing this worksheet at no cost, TheMindClan.com hopes to support as many people as possible in taking that first step towards therapy. While this resource is free for personal use, TheMindClan.com kindly asks that if users are considering using it for any commercial purposes, including (but not limited to) reselling or incorporating it into paid services, they should contact the platform first. TheMindClan.com would be happy to discuss appropriate licensing options that respect the work put into creating this resource while supporting users’ goals.
  • What issues can users discuss with helplines listed on TheMindClan.com?
    No matter what problems users are dealing with, whether or not they’re thinking about suicide, if they need someone to lean on for emotional support, they can call any of the listed helplines. People call them to talk about lots of things: substance abuse, financial worries, relationships, sexual identity, gender identity, abuse, depression, anxiety, mental and physical illness, loneliness, to name a few.
  • What personal information should users avoid sharing with helplines?

    Helplines (for the most part) should offer a safe space for any experience users are going through. It’s okay for users to feel awkward about not knowing how to bring the conversation up, the helpline volunteers are trained to help them!

    Users should ensure they are only sharing information that they feel comfortable to share. A rule of thumb is to never share full name, bank details, personal address, or other identifiable information with a helpline.

  • Does TheMindClan.com operate the helplines listed on its platform?

    No. TheMindClan.com does not operate or own any of the helplines listed on the platform. TheMindClan.com is not designed to offer support in crisis situations, which is why the platform has made a list of organizations in this space who do claim to offer this support.

    These services operate independently and TheMindClan.com does not own, operate, or take any part in their day to day activities.

    The platform does, however, believe that several people have had positive experiences with the helplines mentioned on this page and hopes to only feature those services that are trustworthy and effective.

    If these helplines are not able to help users and they’re still in intense distress, users should reach out to a trusted nearby hospital or call trusted emergency services.

  • Are helplines listed on TheMindClan.com queer affirmative and inclusive?

    TheMindClan.com tries to only list those helplines which have come recommended by the community. While most helplines have supporting press releases and brochures to support their claim of being ‘queer friendly’, as the platform doesn’t have access to their volunteer training resources, it can never be too sure.

    Users should not feel forced to open up about their experience of queerness or marginalization with the helplines they call. Users should let them earn their trust.

    The platform does call every helpline it lists, to ensure their details are correct. If the community reports a helpline as harmful, unresponsive, or otherwise, TheMindClan.com updates the page accordingly.

  • Do helplines listed on TheMindClan.com record calls?

    Based on TheMindClan.com’s experience calling helplines, the platform understands that each helpline may have its own policy regarding call recording. The platform recommends users check directly with the helpline they are contacting to understand their specific practices.

    This will help ensure that users are comfortable with the level of privacy and confidentiality they offer. Additionally, it’s a good idea for users to ask what recording means for them, as it could be for legal compliance or training purposes.

  • What should users do if they have a bad experience with a helpline from TheMindClan.com?
    1. Users should call back, and let the responder know what happened. Crisis intervention, especially if suicidality is a factor, is not easy, and not even the experts get it perfect every time. A mental health professional who is also a helpline operator had once shared, “Personally, if I have a call go “south” on me, nothing makes me happier than to know that the person called back and had a better conversation with one of my colleagues.”
    2. If users have a complaint about a helpline experience, they should try to report it to the helpline administration by emailing them. Each helpline’s email address or website has been provided on this page.
    3. If calling them back does not work out, users should reach out to another helpline listed here. The professionals on the other side do want to help in any way they can.
    4. If the helplines don’t work out in general and if users are in crisis, another thing they could consider is visiting the nearest trusted hospital or emergency room where they may connect with a psychiatrist, social worker, counsellor or therapist in person.
  • How can caregivers help someone showing suicidal tendencies according to TheMindClan.com?

    If users care for someone who has attempted suicide in the past or is at risk for suicide attempts, they don’t have to feel alone in this. They may not be able to completely fix their problems or take away their pain. But what they can do is access appropriate supportive services for their loved one and for themselves. Here are some steps users could take to help a loved one who is showing suicidal behaviour:

    1. If users feel ready and comfortable to, they should have an open conversation with their loved one about their experience. Ask the loved one directly: “Are you thinking about suicide?” “Are you planning to harm yourself?” Being direct is said to not cause a person who is not suicidal to become suicidal. Talking about it may help to reduce the loved one’s suicidal distress by creating a climate of openness and caring.

    2. Users should listen to them without judgment or interruptions. They can help their loved one feel calmer and less alone simply by being willing to listen attentively and without bias.

    3. Users should tell them directly that they are loved and that they are not a burden. Though it may seem obvious to us, sometimes the depression or hopelessness or helplessness may push the loved one towards believing otherwise. It always helps to remind them that they matter.

    4. Users should reach out to a therapist, support group or a helpline service themselves to seek guidance on what they can do next. It is important to connect the loved one to any or all of these services that they may find most helpful.

    5. Users should create a safety plan with their loved one. Check pages 7 and 9 of this PDF (External Link) for details on how they can go about doing this.

    As a caregiver/ally, users become part of a supportive team – that includes family members, friends, mental health professionals and other service providers – working together to help the loved one stay safe.

  • What are TheMindClan.com's interactive mental health exercises?

    TheMindClan.com’s interactive mental health exercises are designed to be more engaging and accessible than traditional static resources. These digital tools help users explore emotions, develop coping strategies, and build self-awareness through user-friendly, interactive experiences. Unlike conventional mental health resources that are often text-heavy and inaccessible, the platform’s interactive exercises provide a low-pressure entry point for individuals who may not be ready for therapy.

    These exercises are specifically designed with accessibility features to support neurodivergent users and others who benefit from more engaging, visual, and interactive learning formats. This initiative reflects the platform’s commitment to offering diverse pathways to mental wellness.

  • What types of interactive exercises does TheMindClan.com offer?

    TheMindClan.com offers a variety of interactive exercises including the 54321 Grounding Exercise, Box Breathing, Interactive Feeling Wheel, Progressive Muscle Relaxation, Circle of Influence, Butterfly Hug Method, Daily Journal Prompts, and Online Mandala Coloring. Each exercise serves a different purpose - from anxiety reduction and emotional regulation to mindfulness and self-reflection.

    These exercises are completely free to use and don’t require any downloads or special equipment. They can be accessed directly through users’ web browsers, making them available anytime, anywhere. Each exercise is designed with thoughtful input from mental health professionals to ensure they are effective and beneficial for users.

  • How are TheMindClan.com's exercises different from other online mental health tools?

    TheMindClan.com’s interactive exercises stand out because they don’t require apps, PDFs, or videos. The platform has reimagined these exercises from the ground up to be interactive and engaging within users’ browsers. Each exercise is designed with thoughtful user experience principles to make mental health support more accessible and engaging.

    For example, the 54321 Grounding Exercise guides users through each sensory prompt and generates a personalized word cloud of their responses. The Box Breathing Exercise includes visual guides and even vibration feedback on mobile devices. The Interactive Feeling Wheel uses clickable word clouds to help users explore and identify their emotions more precisely.

  • Are TheMindClan.com's exercises accessible for people with different needs?

    Yes, TheMindClan.com’s interactive exercises are designed to be accessible to as many people as possible. The platform has incorporated various accessibility features to support users with different needs and preferences. For example, the exercises don’t rely heavily on text instructions and instead use visual cues and interactive elements.

    TheMindClan.com recognizes that some users may find certain exercises more accessible than others. For instance, while breathing exercises are beneficial for many, some individuals with trauma histories or neurodivergent conditions may find them distressing. The platform always encourages users to honor their comfort levels and choose exercises that work best for them, and provides alternatives for different needs and preferences.

  • Can TheMindClan.com's exercises replace therapy or professional mental health support?

    TheMindClan.com’s interactive exercises are designed to complement, not replace, professional mental health support. They can be used as standalone tools for self-care and emotional regulation, or as supplements to therapy. Many therapists recommend these exercises to their clients as homework or additional support between sessions.

    However, if users are experiencing severe mental health symptoms or are in crisis, these exercises should not be used as a substitute for professional care. TheMindClan.com always encourages users to reach out to qualified mental health professionals when needed. The platform’s exercises are best viewed as one part of a comprehensive approach to mental wellness.

  • How can journalists get in touch with TheMindClan.com for interviews and media coverage?

    TheMindClan.com loves collaborating with journalists and media professionals! Whether media professionals are writing about mental health trends, inclusive therapy, LGBTQIA+ mental health, or want to feature the founders’ story, the platform is here to help. TheMindClan.com has been featured in major publications like Vogue India, The Hindu, Mint, India Today, HuffPost, and many more.

    For media inquiries, interviews, expert quotes, or to request the platform’s media kit, media professionals should reach out to the team at our email address. TheMindClan.com can provide: - Expert commentary on mental health trends in India - Insights on inclusive therapy and queer-affirmative care - Data on mental health accessibility challenges - Founder interviews about the platform’s mission and impact - High-resolution images and brand assets - Statistics about the platform and community reach

    TheMindClan.com typically responds within 24-48 hours and is happy to accommodate tight deadlines. The platform’s team includes practicing therapists who can provide professional insights while maintaining ethical boundaries.

  • Can media professionals interview TheMindClan.com's founders for articles or podcasts?

    Absolutely! TheMindClan.com is always excited to share its journey and insights. The platform’s founders Mani Kumar and Shweta Srinivasan bring unique perspectives - one a tech professional with lived experience of ADHD and anxiety, the other a practicing therapist with expertise in queer-affirmative, intersectional mental health care.

    TheMindClan.com is particularly passionate about discussing: - Making mental health care more inclusive and accessible - Challenges in India’s mental health ecosystem - The importance of culturally competent therapy - Technology’s role in democratizing mental health support - The platform’s “systems not symptoms” approach to mental wellness - Building a sustainable, non-transactional mental health platform

    TheMindClan.com has previously spoken with YourStory, The Hindu, Vogue India, and appeared on Radio One Bengaluru. The platform is comfortable with podcast interviews, video calls, written features, and panel discussions.