Privacy Policy

Privacy Policy

Please read our Terms of Service in addition to our Privacy Policy. The privacy policy mentioned below is regarding your privacy on the site and is not to be confused with your privacy in events/counselling and other sessions conducted by the facilitators/professionals on the Platform. We do not ask the counsellors on the platform to share details of your session with the Site. If you have queries about the privacy of your sessions with counsellors listed on the platform, facilitators conducting events or so on, please contact the respective individuals and ask them to disclose to you what they do with your data. The Site isn’t liable for the security of the data shared with us, or with the individuals on the platform.

This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information is being used online. This information can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your information in accordance with our website. Do note that by visiting or using any feature on our site you are accepting the terms below.

What personal information do we collect from the people that visit our website?
When browsing our Site, you may be asked to enter your name, email address, age, mailing address, phone number or other details to help you with your experience.

When do we collect information?
We collect information from you when you fill out a form, use a live chat or enter and surf on our Site.

How do we use your information?
We may use the information we collect from you when you surf the website or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To follow up with you after initial correspondence (live chat, email or phone inquiries)

How do we protect your information? We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. We only provide articles and information. We never ask for credit card numbers on the website. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

How do we encrypt and accept payment details on our website?
All payments on the themindclan.com domain are accepted with the help of our payment partners or via a wire/bank transfer (whichever suitable to you) that follow their respective levels of encryption. We never accept your card details on our site directly. (As of April 2018)

Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the Site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the text you enter in the Contact Us Form fields or live chat submissions. They are also used to help us understand your preferences based on previous or current Site activity, which enables us to provide you with improved services.

We use cookies to:
• Help remember, process and respond to the information shared on the website.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser, some of the features that make your site experience more efficient may not function properly.

Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners, retargeting partners and other parties (like mail providers, etc) who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
– Remarketing with Google AdSense
– Google Display Network Impression Reporting
– Demographics and Interests Reporting
– DoubleClick Platform Integration

We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on. Doing so might hamper the functionality of the website. We do not specifically market our website to children under the age of 13 years old. But we highly advise those of ages 18 and below to use our website under the guidance of a parent or a trusted elder. Third party services on our website may have their own privacy policy and methods to recognize and process information related to a user’s age; we insist that you read them too.

Information Collection
We collect your email address and contact information when provided in order to connect with you away from the website or respond to your queries. If at any time you would like to unsubscribe from receiving future emails, you can email us at community@themindclan.com and we will promptly remove you from all correspondence. If at any time you would like to delete or updated the data we have on you through our events, purchases made on the platform, or any other mediu, you can email us at community@themindclan.com and we will take an internal audit with our databases to assess the steps for action regarding the same. Content already indexed by search engine’s may need some time to be un-indexed, so if your profile has been removed on our end but still shows up on search engines please raise the query with their respective support channels.

Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
community@themindclan.com

Last Edited on 2018-04-02