Type: Resource:

Have Questions?

Here are some we've been frequently asked.

Some of the details on this page may be outdated. We'd be updating them soon! đź‘€

  • I'd like to help. What could I do?
    We are constantly looking to collaborate with Individuals, Media Houses, Organizations, Support Groups (and many more!) who share our vision and passion for mental health. If you’d like to collaborate with us on anything at all, or if you’d like to tell us about your mental health journey, send us an email on {{< contact-email>}}. We’d love to know you and hear your story. If you’re a counsellor or an event facilitator, look at the corresponding sections below to know the process of reaching out to us. 🙂
  • How many cities are you present in?
    While we're a Mumbai based impact initiative, our platform has expanded into multiple cities. View them [here](/city/).
  • Some profile images are blurred or aren't displaying correctly. Why?
    Open up that particular profile’s page and see if there is a disclaimer (under the profile image) as to why the image is displaying a certain way. If you don’t find one, shoot us a mail on {{< contact-email >}}!
  • I found a bug on your site and I'd like to report it, what do I do?
    Oooops. Send us a mail on {{< contact-email >}} with a screenshot of your bug!
  • How are you earning from this?
    Currently, this entire initiative is offered free of cost to both you, and the profiles we list. We do not charge counsellors (and other profiles) a fee if you reach out to them through TheMindClan.com. We only request them and individuals who use the platform to let us know how we’ve impacted them. To sustain the venture and ourselves, we work with [corporate organizations](/corporate-mental-health/) to help make mental health a priority at the workplace. It's their support that allows us to continue offering our curated lists for free to the masses. Additionally, we organize many public events and sell resources to sustain our platform. In the future, we may also offer display ads, or sell products on the platform. Though we’re still working on it, these would be additional to what we do currently. Providing you with the right tools to mental health care would always be a priority.
  • Is this platform free to use?
    Yes. This platform is completely free to use for our users as well as the people and groups listed on the platform.
  • How does the platform work?
    One's options for mental health care can look different from another's. Some prefer starting their mental health journey by visiting a counsellor, while others may need access to helpful resources or communities at that very time. By offering you multiple choices for mental health care, we hope to let you choose where you'd like your journey to start from. We work to 'aggregate' the mental health space for counsellors, support groups, helplines, events and resources that align with our values, and list them on our platform for you to choose from. You receive not only basic information about them, but also their responses to questions about their journey, work and background to help you make the ideal choice. We are here to bridge the connections, and help in reducing the intimidation and stigma around caring for one's mental health.
  • Why are you doing this?
    When one decides to start caring for their mental health, they often lack access to supportive systems around them. "Whom do I go to for support?", "What do I say?", "If not counselling, what else can I do?" are some of the many questions we know an individual has when they start their mental health care journey. Finding one's safe space may involve a lot of 'soul searching'. Soul searching of finding a space that resonates with your hopes, values, beliefs and identity. We want to help you experience that resonance when you're stuck at the question 'How do I start caring for my mental health?'. We intend to become a system that understands you for who you are, is sensitive to your identities and makes mental health a personal journey again by centering your choice and mobilizing community support.
  • What can I find here?
    On TheMindClan.com, you will find a carefully curated list of mental health counsellors, an upcoming list of workshops, support groups, events near you, active helplines, as well as resources and products that offer you support. We also highlight the story, motivations and journeys of the counsellors, facilitators and support groups on the platform to help you recognize a value fit.
  • Is the curation 'perfect'?
    We've come a long way since we launched our platform in May of 2018. At the very beginning, we *only* listed mental health counsellors in Mumbai. The moment we realized the power of including the dimensions of community support and resources, we rushed back to the drawing boards and launch an entirely new platform a few months later (quite similar to what you see today!). We constantly try to equip ourselves with more ways to make the curation 'perfect', but we know that no curated platform ever will be. As mental health care is a personal journey, it can happen that the support services you reach out to may not provide you with the experience you really sought for. The hope we have, is to empower you with the knowledge of what a personal mental health care system can look like, when it's created with your needs and choice at the center of it. We are confident that once you experience this, you can head to any services you have access to (or discover) and recognize just the support you need.
  • What does 'curated' mean?
    As a community platform, we are grounded in feminist, social justice, LGBTQIA+ liberation and other movements of inclusion. We center the needs and invite the experiences of each and every individual irrespective of age, gender identity, sexuality, religion, caste, colour, or ability. We believe that through discussions we learn, and through inclusion and empathy we grow individually, as a community, and as an effective mental health care system. A 'curated' list means that TheMindClan.com has carefully shortlisted and selected individuals, counsellors and groups who align with our values, hopes and intentions to make mental health care centered around your needs.
  • What is the problem with the current mental health care system?
    We believe that the existing system around the person seeking support is often plagued with stigma, quick to pathologize, and driven by a cookie-cutter approach that does not take everyone's needs into account. We believe that the intimidation, judgment and stigma surrounding mental health can be chipped away when people are able to make choices for their mental health care by themselves, based on their current needs, in a non-threatening community space like ours.
  • What is TheMindClan.com?
    TheMindClan.com is a mental health platform dedicated to giving you access to curated tools for mental health care. We firmly believe that there's no cookie-cutter approach to mental health care, and are devoting our time and resources to let you experience a personal form of caring for your mental health.
  • What is a 'TheMindClan.com Event' and how is it different from 'Community Events' featured on the platform?
    “TheMindClan.com Event” is an experience that is created and organized for you by the co-founders of TheMindClan.com. The other events featured on the platform are created and organized either by our network of facilitators or by other individuals/communities who work in mental health.
  • Would these events be paid or free?
    The events featured on TheMindClan.com can either be paid or free depending upon the facilitator of the event and the nature of the event they are organizing. Each event page will have details of the ticket pricing for you to check before you register.
  • Which city are these events organized in?
    Currently, TheMindClan.com is featuring events that are organized in Mumbai only. We hope to reach other cities in the future. 🙂
  • Are these events only by the facilitators on the platform?
    No. TheMindClan.com will feature any event related to mental health and self-care irrespective of whether the facilitator of the event is featured on our website (as long as it fits in our curation guidelines, of course). The event list would still be curated to meet our community requirements. Our facilitators’ events will definitely be part of our calendar too.
  • How do I keep myself notified for new upcoming events?
    Join our newsletter! 🙂 See the form in our footer!
  • How do I register for events?
    Every event listed on the platform would have its own registration link if the facilitators of the event choose to accept registrations. If you have any problems or queries, we make sure to provide you with the contact details of the facilitators so that you can get in touch with them.
  • Are they purely workshop focused?
    No. We do feature workshops, but we also include other kinds of self-care events such as support groups, conferences, forums, entertainment and arts.
  • What are the events about?
    The events featured on TheMindClan.com are purely related to mental health and self-care. We feature workshops, support groups, entertainment and arts based events, and conferences that only cater to the community. Mental health does not exist in a vacuum. Hence, we include events that also focus on gender, sexuality, free expression, art, poetry, music – all of which are vital to your self-care and in turn, your mental health. 🙂 We do not feature training programs or any educational courses that cater to mental health professionals or aspiring mental health workers.
  • Where can I find the facilitators listed on your platform?
    As of May 2020, we've stopped curating for event facilitators on the platform. If you come across their profile links, you'd still be able to know about them/their work, but you would not be able to reach out to them. We're now amplifying the work of facilitators, organizations and collectives directly on our Stories and Events pages.
  • How I keep myself updated with the events the facilitators come up with?
    Join our newsletter to stay updated with the upcoming events by our network of facilitators! 🙂 See the form in the footer!
  • Who are these facilitators?
    The facilitators on TheMindClan.com are individuals, groups, organizations, and communities who care deeply about mental health. They create and organize workshops, support groups, and other events to provide you with experiences of education, de-stigmatization, engagement, exploration, support, and healing around mental health and self-care.
  • What does 'facilitator' mean?
    A facilitator is an individual who creates, organizes, and conducts events and experiences for the community.
  • How Do I Apply to be Part of the Counsellors Network at TheMindClan.com?
    TheMindClan.com always welcomes mental health professionals who resonate with our vision to be part of our Counsellors network. If you’d like to be part of our clan, we encourage you to first check out our **[Curation Guidelines](https://themindclan.com/counsellors-curation-guidelines)** to have a better idea of our intake criteria. You can then drop us an email on {{< contact-email >}}and we’d let you know the process. 🙂
  • I have a counsellor to recommend to the platform. Could I have them reach out to you?
    Absolutely! We love user recommendations! To recommend a counsellor or a facilitator to the platform, all you have to do is fill out [**this form**](https://themindclan.com/recommend/) – and we will take it from there. !🙂
  • Can I find a psychiatrist from this platform?
    No. TheMindClan.com currently features only mental health counsellors on the platform. However, based on the nature and severity of your concerns, our list of counsellors should be trained to know if they need to refer you to a psychiatrist for the purpose of medication. Don’t worry, you will be guided and supported every step of the way. 🙂
  • Does a higher price mean better service?
    Not necessarily. Each of our counsellors is specially shortlisted and selected by TheMindClan.com to provide you with commendable service. The price they charge for their sessions is each one’s personal choice based on various factors.
  • How do I set an appointment with them?
    To set an appointment with a counsellor of your choice, you can directly contact them either via their **phone number** or **email id** as provided in their individual profile. You can access these details easily once you click on the "Reach Out" button on their profile and fill out the quick form after.
  • Do these counsellors pay you each time they get a client from this platform?
    The counsellors on our network do **not** pay TheMindClan.com for getting clients via the platform. TheMindClan.com also does **not** charge a fee to the counsellors each time they get a client through the platform.
  • How do I pay these counsellors?
    All payments of session fees are to be made between the client and the counsellor separately. You can visit the individual profiles of the counsellors to find out how much they charge for sessions and the payment types they accept (eg: Cash, NEFT etc). No payment is to be made to TheMindClan.com either by the users or the counsellors. We are simply here to bridge gaps and foster connections between individuals and professionals in a personalized manner. 🙂
  • Do these counsellors practice online or offline?
    All the counsellors on our network have offline private practices in different parts of Mumbai. Few of the counsellors offer online counselling as well. Check out their individual profiles to view details about their medium of practice (offline or online) and take your pick.
  • How do I find a counsellor from this platform?
    We’ve made sure to make the process of finding and shortlisting counsellor profiles user-intuitive. Head over to **[TheMindClan.com Professionals](https://themindclan.com/professionals/)** page to find individual profiles of the counsellors on our curated list and take your pick.!🙂 Once you choose a counsellor, fill out our form and we will e-mail you their contact details! If you need any assistance with this process, feel free to drop us an email on {{< contact-email >}} and we’d be happy to be of any help!
  • Is this a database of counsellors? Do you they work for you?
    This is a carefully curated list of counsellors who have private practices and are not employed by TheMindClan.com. These professionals are extremely invested in mental health and are passionate about helping you take care of yours.
  • What details should I never share with a helpline?
    Helplines (for the most part) should offer a safe space for any experience you're going through. It's okay to feel awkward to not know how to bring the conversation up, the helpline volunteers are trained to help you! Do ensure you are only sharing information that you feel comfortable to share. A rule of thumb is to never share your full name, bank details, personal address, or other identifiable information with a helpline.
  • Are these helplines queer affirmative/inclusive?
    We try and only list those helplines which have come recommended by the community to us. While most helplines have supporting press releases and brochures to support their claim of being "queer friendly", as we don't have access to their volunteer training resources, we can never be too sure. Please do not feel forced to open up about your experience of queerness or marginalization with the helplines you call. Let them earn your trust. We do call every helpline we list, to ensure their details are correct. If our community reports a helpline as harmful, unresponsive, or otherwise, we update this page accordingly.
  • Do you operate any of these helplines, services or resources yourself?
    No. TheMindClan.com does not operate or own any of the helplines listed on this page. TheMindClan.com is not designed to offer support in crisis situations, which is why we've made a list of organizations in this space who do claim to offer this support. These services operate independently and TheMindClan.com does not own, operate, or take any part in their day to day activities. We do, however, believe that several people have had positive experiences with the helplines mentioned on this page and we hope to only feature those services that are trustworthy and effective.
  • I called and it was a bad experience. I still need help, what do I do?
    1. Call back, and let the responder know what happened. Crisis intervention, especially if suicidality is a factor, is not easy, and not even the experts get it perfect every time. A mental health professional who is also a helpline operator had once shared, “Personally, if I have a call go “south” on me, nothing makes me happier than to know that the person called back and had a better conversation with one of my colleagues.” 2. If you have a complaint about a helpline experience, please try to report it to the helpline administration by emailing them. Each helpline’s email address or website has been provided on this page. 3. If calling them back does not work out, reach out to another helpline listed here. The professionals on the other side do want to help you in any way they can. 4. If the helplines don’t work out in general and if you are in crisis, another thing you could consider is visiting the nearest trusted hospital or emergency room where they may connect with a psychiatrist, social worker, counsellor or therapist in person.
  • I am a caregiver to someone showing suicidal tendencies. What do I do?
    If you care for someone who has attempted suicide in the past or is at risk for a suicide attempts, you don’t have to feel alone in this. You may not be able to completely fix their problems or take away their pain. But what you can do is access appropriate supportive services for your loved one and for yourself. Here are some steps you could take to help a loved one who is showing suicidal behaviour: 1. If you feel ready and comfortable to, have an open conversation with your loved one about their experience. Ask your loved one directly: “Are you thinking about suicide?” “Are you planning to harm yourself?” Being direct is said to not cause a person who is not suicidal to become suicidal. Talking about it may help to reduce your loved one’s suicidal distress by creating a climate of openness and caring. 2. Listen to them without judgment or interruptions. You can help your loved one feel calmer and less alone simply by being willing to listen attentively and without bias. 3. Tell them directly that they are loved and that they are not a burden. Though it may seem obvious to us, sometimes the depression or hopelessness or helplessness may push our loved one towards believing otherwise. It always helps to remind them that they matter. 4. Reach out to a therapist, support group or a helpline service yourself to seek guidance on what you can do next. It is important to connect your loved one to any or all of these services that they may find most helpful. 5. Create a safety plan with your loved one. Check pages 7 and 9 of this [PDF (External Link)](https://edmonton.cmha.ca/wp-content/uploads/2015/11/CMHAER_SCSS_8pt5x11_PRESS.pdf) for details on how you can go about doing this. As a caregiver/ally, you become a part of a supportive team – that includes family members, friends, mental health professionals and other service providers – working together to help your loved one stay safe.
  • Can I talk to a helpline about any mental health issue I’m going through?
    No matter what problems you are dealing with, whether or not you’re thinking about suicide, if you need someone to lean on for emotional support, call any of the listed helpline. People call them to talk about lots of things: substance abuse, financial worries, relationships, sexual identity, gender identity, abuse, depression, anxiety, mental and physical illness, loneliness, to name a few.
  • How can TheMindClan's offerings help my organization?
    Our offerings are designed to empower organizations like yours to prioritize mental health and well-being. We offer a range of services including workshops, resources, and support for employees. Our goal is to provide the knowledge, tools, and support necessary to create a mentally healthy and supportive work environment. Whether it's through our customized workshops, curated resources, or ongoing support, we are here to help your organization thrive.
  • Is TheMindClan.com a therapy or mental health assistance service?
    While TheMindClan.com is not a therapy or mental health assistance service ourselves, we are a valuable resource in the mental health landscape. We curate inclusive mental health resources and provide workshops and support for organizations. We work closely with experienced facilitators and therapists to ensure that your organization receives the necessary knowledge and tools to foster a mentally healthy workplace.
  • What kind of support is offered for employees dealing with anxiety, stress, and burnout?
    We understand the challenges employees face when dealing with anxiety, stress, and burnout. That's why we offer comprehensive support to address these concerns. Our workshops provide practical strategies for managing stress, building resilience, and promoting well-being. Additionally, we curate inclusive mental health resources that can provide ongoing support to individuals facing these challenges. We believe in fostering a culture that values mental well-being and supports employees in their journey to better mental health.
  • What kind of oversight do you provide for mental health campaigns?
    We provide comprehensive oversight and support for your mental health campaigns. Our experienced team will work closely with your organization to ensure that your campaigns are nuanced, sensitive, and effective. We offer assistance in various aspects, including copy and nuance checking for social media creatives, scripts, proposals, pitch decks, campaign strategies, technology implementation, and press releases. We understand the importance of your campaign's success and will provide guidance and feedback to help you navigate any challenges that may arise.
  • Can TheMindClan.com provide assistance in developing a comprehensive mental health strategy for our organization?
    Absolutely! We understand that developing a comprehensive mental health strategy is crucial for fostering a mentally healthy work environment. Our team of qualified experts and thought leaders can provide valuable guidance and support in creating a tailored strategy that aligns with your organization's goals and values. We will work closely with you to understand your unique needs and challenges, and together, we will develop a strategy that addresses mental health at all levels of your organization.
  • How do you ensure inclusivity in your approach?
    Inclusivity is one of the pillars of our approach at TheMindClan. We are committed to creating a safe and inclusive space for everyone. Our facilitators, therapists, and team members understand the diverse needs of individuals and organizations. We prioritize inclusivity by engaging with facilitators who are queer, bahujan, and disability affirmative. We also collaborate with individuals who have lived experiences to ensure that our workshops and services are sensitive and affirming. By fostering a culture of inclusivity, we strive to create an environment where all individuals feel valued and supported.
  • How is TheMindClan.com different from other EAP programs?
    We take a unique approach to employee well-being that sets us apart from traditional Employee Assistance Programs (EAP). While EAP programs typically focus solely on offering therapy, our platform goes beyond that. We curate inclusive therapists, support groups, helplines, and other resources for the masses, and we offer the same resources to your employees without any additional cost to you. We believe in building nuance and knowledge around mental health, so our offerings reflect that. Our workshops and resources empower your employees with the know-how to take the necessary steps to access support for their mental health independently. This eliminates the need for your organization to curate the services themselves and avoid incurring heavy recurring fees for prioritizing well-being. By partnering with TheMindClan.com, your employees gain access to a wide range of mental health resources, including therapists, support groups, helplines, and more. Our workshops equip them with the knowledge and tools to navigate their mental health journeys effectively. When your employees go through our offerings, they become equipped to take the necessary steps to access support for their mental health independently, empowering them to prioritize their well-being beyond the scope of the corporate partnership. If you're seeking a comprehensive approach that goes beyond traditional EAP programs and fosters independent well-being for your employees, reach out to our team at {{< corporate-email >}}. Let us assist you in creating a mentally healthy and supportive work environment without the heavy financial burden.
  • What if my employees need access to TheMindClan’s therapists, support groups, or helplines?
    We understand the importance of providing access to mental health support for your employees. While TheMindClan.com does not directly offer therapy or operate the therapists, support groups, or helplines on our platform, we curate a network of trusted and inclusive mental health resources. These resources include therapists, support groups, helplines, and other community initiatives across India. Your employees can access these resources online and find the support they need. Our commitment to inclusivity ensures that the therapists and support providers we curate are multilingual, queer-affirmative, and inclusive, catering to the diverse needs of individuals.
  • How can TheMindClan.com help my employees even if the corporate partnership is paused?
    We understand that circumstances may arise where the corporate partnership needs to be paused. However, even during such periods, we are committed to supporting your employees' mental health and well-being. We offer a range of resources and tools that can continue to benefit your employees individually. Our curated mental health resources, including self-help materials and online support, are accessible to your employees wherever they may be. We believe in empowering individuals with the knowledge and tools to navigate their mental health journeys, even outside the scope of the corporate partnership. If you are considering pausing the corporate partnership or have any concerns about continuing support for your employees, reach out to our team at {{< corporate-email >}}. We will work with you to ensure that your employees have access to the necessary resources and support, regardless of the status of the corporate partnership.
  • What are some organizations you've worked with?
    We have had the privilege of working with leading organizations across various industries. Some of the organizations we've collaborated with include Google APAC, YouTube India, Aditi Consulting, SBI Singapore, Verizon Media, and many others. We've also partnered with Good Business Labs for well-being policy interventions and worked with Maybelline India as their knowledge and resource partner for a pan-India mental health campaign. These collaborations demonstrate our expertise and commitment to promoting mental health and well-being in diverse workplace settings. If you're interested in joining the list of organizations we've had the pleasure of working with, reach out to our team at {{< corporate-email >}}. We are excited to bring our experience and knowledge to support your organization's mental health initiatives.
  • How can my organization start a conversation about mental health and well-being with TheMindClan?
    Starting a conversation about mental health and well-being in your organization is an important step towards creating a supportive and inclusive work environment. We are here to guide you through the process. You can begin by reaching out to our team at {{< corporate-email >}}. We will work closely with you to understand your organization's unique needs and challenges. From there, we can tailor our workshops, resources, and support to suit your specific requirements.
  • What is the experience of the team involved in your services?
    Our team comprises qualified professionals who bring a wealth of experience and expertise to our services. Our team members have diverse backgrounds in psychology, mental health advocacy, and related fields. We are committed to maintaining the highest standards of professionalism and staying up-to-date with the latest research and best practices in the mental health space. Rest assured, when you partner with TheMindClan.com, you are collaborating with a team that has a deep understanding of the challenges and nuances surrounding mental health and well-being. Our team's experience allows us to deliver workshops, resources, and support that are impactful, relevant, and tailored to your organization's needs.
  • We have special accessibility-related requirements, can you include them in your offerings?
    We are committed to inclusivity and ensuring that our offerings cater to diverse needs, including accessibility requirements. We understand the importance of accommodating individuals with special accessibility needs and creating an inclusive environment for all. When you reach out to our team at {{< corporate-email >}}, please let us know about your specific accessibility requirements. Whether it’s using a more accessible tool, providing screen reader friendly resources, providing sign language Interpreters or anything else, we will work closely with you to tailor our workshops, resources, and support to ensure that they meet your organization's unique needs. Join us in fostering an inclusive and supportive work environment. Reach out to our team at {{< corporate-email >}}, and let us assist you in incorporating your accessibility-related requirements into our offerings.
  • Is TheMindClan's services restricted to India only?
    While we have worked extensively with organizations in India, we have also partnered with clients and communities abroad. We understand that organizations worldwide value the need for BIPOC and identity-affirmative service providers for nuance building and mental health support. Our services are offered online, allowing us to cater to the needs of clients regardless of their geographical location. We also offer online payments via Stripe for our services to ensure a seamless experience for our international clients. Wherever you are in the world, our team is ready to assist you. Reach out to us at {{< corporate-email >}}, and let us guide you in prioritizing mental health and well-being in your organization, no matter where you are located.
  • What is the focus of TheMindClan's corporate workshops?
    The focus of TheMindClan's corporate workshops is to empower organizations to prioritize mental health and well-being in the workplace. Our workshops are designed to provide knowledge, tools, and practical strategies for addressing various mental health concerns and challenges. We cover a wide range of topics, including stress management, work-life balance, resilience building, diversity and inclusion, and more. Our goal is to create a supportive and inclusive work environment where employees can thrive
  • Are the workshops interactive or more lecture-based?
    The workshops by TheMindClan.com are designed to be interactive, engaging, and participant-driven. We believe in creating a dynamic learning environment that encourages active participation, discussion, and skill-building. Our workshops include a mix of experiential activities, group exercises, and open dialogue to promote learning and engagement. We understand the value of hands-on learning and interactive experiences in facilitating meaningful growth and understanding.
  • Are the modules offered by TheMindClan.com online or in-person?
    The modules offered by TheMindClan.com are primarily online, making them accessible and convenient for organizations and employees. Our online workshops allow flexibility in scheduling and ensure that employees can participate from anywhere, whether they are working remotely or in the office. We understand the need for adaptability and have optimized our offerings to cater to the evolving work environment. If you do have an in-person workshop requirement, don't hesitate to let us know about it any way! If it's something we can service, we'd definitely make it happen.
  • Are the workshops only limited to Anxiety and Depression?
    We offer a wide range of topics and modules to address various mental health concerns and challenges. While we do cover workshops related to anxiety and depression, our offerings go beyond that. We provide context and nuance-building workshops that address topics such as stress management, work-life balance, resilience building, communication skills, diversity and inclusion, and more. Our goal is to provide a holistic approach to mental health and equip employees with the knowledge and tools to navigate their well-being effectiively.
  • Is the content for the workshops ready-made or fixed? Or can they be customized to the specific needs of my organization?
    We understand that each organization has unique needs and challenges. Our workshops are not fixed or ready-made; they are designed to be flexible and customizable. We believe in tailoring our workshops to meet the specific requirements of your organization. When you partner with us, we take the time to understand your organization's culture, goals, and challenges. We then work closely with you to customize our workshops, ensuring that they align with your organization's values, industry, and the specific needs of your employees.
  • What are some of the topics covered in the corporate workshops?
    Our corporate workshops cover a diverse range of topics to support the mental health and well-being of employees. Some of the topics we address include stress management, work-life balance, resilience building, effective communication, mindfulness, emotional intelligence, diversity and inclusion, and more. We ensure that our workshops are relevant, practical, and engaging, providing employees with the tools and strategies they need to thrive in both their personal and professional lives.
  • What is the structure of TheMindClan's corporate workshops?
    The structure of TheMindClan's corporate workshops is designed to be engaging, interactive, and participant-centered. We believe in creating an immersive learning experience for employees. Our workshops typically include a combination of experiential activities, group discussions, case studies, and practical exercises. This multi-dimensional approach ensures that participants actively engage with the material, gain practical skills, and can apply their learnings to real-life situations.
  • How long are the corporate workshops and webinars?
    The duration of our corporate workshops and webinars can vary based on your organization's needs and preferences. We understand the importance of optimizing time and resources while delivering valuable content. Typically, our workshops range from a few hours to (if requested) half-day sessions, depending on the depth of the topic and the level of customization required. Our webinars are designed to be concise and focused, offering valuable insights and actionable strategies within a shorter time frame.
  • What is the nature of the webinars conducted by TheMindClan?
    The webinars conducted by TheMindClan.com are designed to be informative, engaging, and accessible. We understand the importance of virtual learning in today's digital world. Our webinars cover a wide range of mental health topics, providing valuable insights, practical strategies, and resources to support employees' well-being. We prioritize creating an interactive and inclusive virtual space where participants can actively engage, ask questions, and share their experiences.
  • Can TheMindClan.com conduct workshops for different levels of employees, such as leadership or management?
    Absolutely! We recognize the unique needs and challenges faced by employees at different levels within an organization. We can tailor our workshops to cater specifically to leadership and management teams. Whether it's enhancing leadership skills, promoting mental well-being in management roles, or addressing specific challenges faced by leaders, we have the expertise to deliver impactful workshops that resonate with your leadership team.
  • How do you ensure that the workshop content remains relevant and up-to-date?
    We prioritize staying at the forefront of mental health research, industry trends, and best practices. We are committed to delivering workshops with content that is relevant, up-to-date, and aligned with the evolving needs of organizations and employees. Our team of qualified experts and thought leaders constantly engages in ongoing professional development, ensuring that our workshops incorporate the latest insights and evidence-based strategies.
  • Can TheMindClan.com customize workshops to align with our organization's values and culture?
    We understand the importance of aligning workshop content with your organization's values and culture. Each organization is unique, and we strive to create workshops that resonate with your specific goals, values, and cultural context. Our team will work closely with you to understand your organization's values, culture, and specific requirements. We will then customize our workshops to reflect and reinforce those values, creating a learning experience that is in harmony with your organizational ethos.
  • What is the pricing structure for TheMindClan's corporate workshops and webinars?
    We understand the importance of affordability while prioritizing mental health and well-being in organizations. Our pricing structure is designed to be competitive and flexible, ensuring that our workshops and webinars are accessible to a wide range of organizations. The exact pricing will depend on factors such as the duration, customization requirements, and the number of participants. We offer transparent pricing models and work closely with our clients to find solutions that fit their budgetary needs. If you're interested in learning more about our pricing structure and exploring options that align with your organization's budget, reach out to our team at {{< corporate-email >}}. Let us guide you in finding the right solution to prioritize mental health in your organization.
  • Do you offer ongoing support or follow-up sessions after the workshops?
    Yes, we believe that the impact of our workshops extends beyond the session itself. We offer ongoing support and follow-up sessions to ensure that the learnings are reinforced and integrated into the workplace culture. Our team can assist you in designing follow-up sessions tailored to your organization's needs. Whether it's addressing specific questions, providing additional resources, or conducting refresher sessions, we are committed to supporting your organization's journey towards a mentally healthy workplace.
  • Are there any additional resources or materials provided to employees after the workshops?
    Absolutely! We believe in empowering employees with valuable resources and materials to support their continued growth and well-being. After our workshops, participants will have access to a range of supplementary resources, such as handouts, toolkits, self-help guides, and recommended readings. These resources are designed to reinforce the workshop learnings, provide practical tips, and offer ongoing support in navigating various mental health challenges.
  • How does TheMindClan.com ensure the confidentiality and privacy of employees who participate in the workshops or webinars?
    Confidentiality and privacy are of utmost importance to us. We understand the sensitive nature of mental health discussions and prioritize creating a safe and confidential space for participants. We have a strict no-recording policy for all our engagements, and only use those tools/services in delivering our workshops which follow and comply with your organization’s privacy and security policies. Our workshops and webinars are conducted in a secure and private environment, ensuring that all information shared during the sessions remains confidential. We adhere to strict privacy protocols and guidelines to protect the personal information and identities of participants.
  • What's the experience of your facilitators?
    Our facilitators at TheMindClan.com are highly experienced professionals with extensive expertise in mental health and well-being. They bring a wealth of knowledge and practical insights to our workshops and webinars, creating an engaging and impactful learning experience for participants. Our facilitators are qualified experts (eg: Psychologists) or thought leaders (eg: Queer facilitators) in their respective fields. Based on your industry and requirements, we assign the facilitator with the perfect experience to help participants receive nuanced resources and support.
  • Are the workshops conducted in English only, or are other languages available?
    While our workshops are primarily conducted in English, we also offer the flexibility to provide workshops in other languages based on your organization's needs. We understand that language can be a barrier to effective communication, and we strive to ensure that our workshops are accessible to employees who may be more comfortable in languages other than English. If you require workshops in languages other than English, reach out to our team at {{< corporate-email >}}. We will work with you to understand your language preferences and explore options to deliver workshops that effectively communicate important mental health concepts and strategies in the language most suitable for your employee
  • What is the process to book a workshop or webinar for my organization?
    Booking a workshop or webinar with TheMindClan.com is a simple and straightforward process. To initiate the process, we encourage you to reach out to our team at {{< corporate-email >}}. Our dedicated team will promptly respond to your inquiry, discuss your organization's specific needs and objectives, and guide you through the entire booking process. We will work closely with you to understand your preferences, customize the workshop or webinar to align with your goals, and finalize the logistics.
  • What kind of feedback or results have other organizations seen from these workshops?
    The feedback and results from our workshops have been consistently positive and impactful. Organizations that have engaged with TheMindClan.com have reported increased awareness and understanding of mental health, improved well-being among employees, and enhanced communication and support systems. Participants have expressed appreciation for the interactive and engaging nature of the workshops, finding them valuable in addressing challenges related to stress, anxiety, work-life balance, and more.
  • Does my organization need to pay hefty retainers for this work?
    We understand that financial considerations are important when it comes to investing in mental health and well-being. We offer a flexible pricing structure that aims to make our services accessible to organizations of various sizes and budgets. Our goal is to provide value-driven solutions without the need for hefty retainers. We work closely with our clients to understand their specific requirements, customize our offerings accordingly, and explore pricing options that align with their budgetary needs. If you're concerned about the financial implications of our services, we encourage you to reach out to our team at {{< corporate-email >}}. Let us assist you in finding a pricing model that works for your organization, ensuring that mental health and well-being can be prioritized without undue financial burden.
  • We don't need employee therapy, we need your other services.
    Absolutely! While we do offer online therapy services to a select group of clients, our primary focus is on providing a comprehensive range of mental health services beyond therapy. We believe in a holistic approach to mental well-being, which includes workshops, campaigns, consultations, and other resources. Our offerings are designed to empower organizations and their employees with knowledge, skills, and support systems to promote mental health and create a thriving work environment.
  • I'm unsure about my employees' needs. What should I do?
    It's completely normal to feel uncertain about your employees' specific mental health needs. At TheMindClan.com, we are here to support you in navigating this journey. We recommend starting with open and inclusive conversations around mental health in your organization. By creating a safe space for dialogue, you can encourage employees to share their experiences and concerns. To gain a deeper understanding of your employees' needs, we offer consultations and assessments that can help identify key areas of focus. Our experienced team will work closely with you to gather insights, analyze the data, and provide recommendations for tailored mental health initiatives.
  • We're considering conducting research and psychometric testing for our employees. Do you offer testing? What's your take on this?
    While research and psychometric testing can provide valuable insights, it's important to approach them with caution, especially when it comes to mental health. At TheMindClan.com, we believe in the power of human connection, open dialogue, and comprehensive well-being programs that go beyond testing. While testing can offer certain insights, it may not address the complexities of mental health and individual experiences in a holistic manner. Instead, we focus on building nuance and knowledge around mental health through workshops, campaigns, and creating safe spaces within the organization. By equipping employees with the necessary tools and resources, they can proactively navigate their mental health journeys. Our approach empowers individuals to take the necessary steps to access support and resources without solely relying on psychometric testing. If you're seeking a more comprehensive approach to mental health and well-being in your organization, reach out to our team at {{< corporate-email >}}. Let us guide you in designing initiatives that foster a culture of well-being and prioritize the holistic needs of your employees.
  • What about vendor compliance?
    We understand the importance of vendor compliance and adhere to the necessary protocols and guidelines. We have established processes and systems in place to ensure that our services meet the compliance requirements of organizations. Whether it's data security, confidentiality, ethical guidelines compliance, or other regulatory considerations, we take all necessary steps to ensure vendor compliance.