About The Curation Process:
At TheMindClan.com, we strive to create a relationship of transparency and resiliency with our users. We hope that a sneak peek into our process of curating mental health resources on the platform would help inspire confidence and trust in our project's accountability and credibility. Take a look at how we do what we do! đ
Why We Have A Curation Process:
TheMindClan.com team founded this project with specific intentions and hopes for the community that we cater to. Hence, we try our best to ensure that all the mental health care resources that we feature on the platform align with our vision. The Counsellors network is one such important mental health care resource that we offer and hence, the curation process guides us to achieve the said purpose. While we wholeheartedly respect the work and the genuineness of every mental health professional who applies, we are truly sorry if we are unable to feature your profile. In the event this occurs, it is purely due to a mismatch with our guidelines. We hold these criteria close to our hearts and they are connected to concrete hopes of providing the community with services that we can trust.
Guidelines for Therapists
If you are an inclusive & affirmative counsellor who'd like to be featured, thank you for believing in TheMindClan.com and expressing an interest to join our tribe. đ
The work we do is voluntary.
We only ask for a small fee to help us cover our operational costs.
Update On November 2024: We only ask for a small fee of âš2499 to cover our operational costs, which only gets charged to you if your profile is listed on our platform, at the end of the curation process.
The fee charged covers a portion of our operational costs, and we do not charge any fees to the clients who use our platform, and this helps us keep our platform free for everyone.
Application Process & Guidelines
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The following are the criteria and guidelines that we prioritize in our process of selecting counsellors who apply to be listed on our platform:
Minimum educational qualification of M.A. in Psychology with a minimum of 1 year of experience in working with people in the age group of 18 years and above. We request and verify copies of your degree and experience during the curation process. We also request that you share any additional qualifications you may have, eg: Certificates in Narrative Therapy, ACT, QACP, etc with us, that we know you must've completed after your masters.
You can have your practice in any location in India, and you remain in control of your practice.
Our therapist list is peer sourced via partnered organizations and peer referral via therapists already listed on on our platform.
1) If you know a fellow therapist already listed on the platform, have them recommend you to us. They should be able to vouch for your stance, background, and work as a therapist in order for this to be a valid recommendation.
Schedule a personal interview (virtual) with our team.
Filling out our form: Your answers to our curated list of questions matter to us. These questions have been designed to provide a window into the counsellor's personal connection to their work, their intentions from the counselling relationship they establish with clients, their worldview, and their understanding of people. If you decide to apply and drop in an email to us, TheMindClan.com will send you this onboarding questionnaire in response. We love this part of the process as it helps us get to know our counsellors better and we are always excited to do so. đ
Links to professional online profiles of the counsellor on platforms, your own website, or on the website of an organization/counselling centre that the counsellor is part of. This information will be gathered as part of our onboarding questionnaire. If the counsellor does not have an online professional profile, that's okay! This is just to give us an idea of your practice. Linking us to you being featured on trusted lists by marginalized communities (like Vartha Trust & MHI's list of queer affirmative therapists, or Blue Dawn's list, etc) would be ideal here. đ
We only list therapists who are offering their services in India. If you are a therapist based out of India, or if you are already listed with us and are in the process of leaving India, please let us know. We'll be happy revisit the process with you when you're back in India.
TheMindClan.com does not feature services such as alternative healing methods, fortune telling, cartomancy, astrology, numerology, psychic services, and other similar practices.
Sustenance Fee
âī¸ You have full autonomy over your schedule, pricing, and practice.
âī¸ There is no limit on the number of clients you can take on monthly.
âī¸ You have complete control over your work-life balance.
âī¸ You can update your profile as frequently as needed.
âī¸ Your profile will be featured on our platform, app, and receive occasional shout-outs on our social media.
âī¸ Share your events calendar with our community.
âī¸ You'll receive priority email support for any profile-related queries.
âī¸ Join our WhatsApp group to connect with fellow therapists, share resources and experiences.
âī¸ Clients book directly through your provided contact details - email, phone, or your own booking links.
âī¸ One-time fee only - no recurring charges.
Guidelines for Support Groups & Events
If you organize support groups or mental health events and would like to be featured, we'd love to help you reach more people who could benefit from your community-focused initiatives. đ
The work we do is voluntary.
There is no fee to list your support group or event on our platform.
We need to cover our operational costs through other mediums, so it can take time for us to get to your details and list your support group or event. If we have added value to your work, please consider a 'pay by heart' contribution to help us cover our operational costs.
Application Process & Guidelines
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Eligibility Criteria:
- If you facilitate a support group in India, just drop us a mail about your group and we'll help you take things ahead.
- Share as many relevant links as you can, and let us know how you found us, for us to know if you have been peer referred or not!
- Once our team gets to your mail, we'd be able to quickly schedule a follow up call and let you know about the questionnaire you need to fill.
- The only additional guideline we have for support groups is following the value of nothing about us without us. EG: Queer safe-spaces should only be facilitated by queer persons. If you are a sole facilitator (cis-het) or non-queer organization offering a safe space for queer persons or a group for neurodivergent people but not a neurodivergent person or qualified therapist yourself, we respect the work you do but unfortunately cannot list your group.
- If you know someone who is already listed on our platform, have them recommend you to us. They should be able to vouch for your stance, background, and work as a facilitator in order for this to be a valid recommendation, and would help speed the process up way faster.
Application Process:
- Email us about your group/event with relevant links and information
- Schedule a follow-up call with our team
- Complete our questionnaire
- Peer recommendation (if available) speeds up the process
Guidelines for Helplines
If you are a mental health helpline service looking to be featured, we welcome you to join our platform and help provide critical support to those in need. Your service can make a real difference in someone's life. đ
The work we do is voluntary.
There is no fee to list your helpline on our platform.
But to help us cover our operational costs, we curate helplines on an occasional basis once our organization is able to cover our operational costs through other mediums, so it can take time for us to get to your details and list your helpline.
Application Process & Guidelines
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Guidelines for Helplines
Eligibility Criteria:
- Must be operating in India
- Minimum 1 year of operational track record
- Clear documentation of:
- Operating hours
- Languages supported
- Areas of support offered
- Training process for volunteers/staff
- Must have trained volunteers/professionals managing the helpline
- Must have clear protocols for crisis intervention
Application Process:
To list your helpline, please email us with:
- Organization details and history
- Helpline numbers and operating hours
- Languages supported
- Any other details you think are relevant
- If you know either a therapist or support group that is already listed on our platform, have them recommend you to us. This would help us verify your helpline faster.
Background And Motivations
Additional Notes:
We're a small team, it does take us some time to process applications. But rest assured, we do eventually come around.
- Once you've reached out to us, do give us upto 2 weeks to respond to your message and let you know if we can take this forward.
- It may take us upto 3 weeks to review the information you've sent us (post verifying your degree/other information you share with us)
- Once your profile is up, you'd find them on our platform and Google Sheet almost immediately.
- If we do not choose to go ahead with listing your profile, it in no ways means you aren't doing a good job. It just means at this stage, our curation guidelines haven't adapted enough to help us list your profile. Keep in touch with us and let us know how you're upskilling yourself, the courses you're taking, the things what you're (un)learning and eventually we might come around to listing your profile.
- If your profile gets listed on our platform, we will send you a message on your email.
End note:
Our curation criteria help us get in touch with people who believe in and align with TheMindClan.com's vision. These criteria are not meant to stifle or obstruct professionals from reaching out to us. They are simply meant to personalize the connections we establish and guide the selection of mental health care resources that we feature on the platform.
As we grow, our process keeps changing and we try our best to highlight the changes on this page, but overarchingly our intentions would always be the same. To curate affirmative professionals, inclusive support groups and amplify any resource that makes mental health accessible in India.
We request and encourage you to read these guidelines and feel free to drop us an email on our email address if you'd like to apply or if you have any questions and feedback!
As you can see, our platform is built entirely on a system of trust. If we hear of any issues around your profile, we may have to revisit your listing on our platform. The best way to avoid any issues is to be transparent and honest with the users reaching out to you through our platform, but we always going to hear both sides of the story before making any permanent decisions. đ
We are forever eager and hopeful to connect with individuals, professionals, and facilitators who can join The Clan and create impact in the community. đ
