About The Curation Process:
At TheMindClan.com, we strive to create a relationship of transparency and resiliency with our users. We hope that a sneak peek into our process of curating mental health resources on the platform would help inspire confidence and trust in our project's accountability and credibility. Take a look at how we do what we do! 🙂
Why We Have A Curation Process:
TheMindClan.com team founded this project with specific intentions and hopes for the community that we cater to. Hence, we try our best to ensure that all the mental health care resources that we feature on the platform align with our vision. The Counsellors network is one such important mental health care resource that we offer and hence, the curation process guides us to achieve the said purpose. While we wholeheartedly respect the work and the genuineness of every mental health professional who applies, we are truly sorry if we are unable to feature your profile. In the event this occurs, it is purely due to a mismatch with our guidelines. We hold these criteria close to our hearts and they are connected to concrete hopes of providing the community with services that we can trust.
Guidelines for Therapists
If you are an inclusive & affirmative counsellor who'd like to be featured, thank you for believing in TheMindClan.com and expressing an interest to join our tribe. 🙂
No charges.
At this time, we do not charge any fees to the therapists listed on our platform for sharing details about their practice. If this ever changes, our team will be sure to inform you!
We need to cover our operational costs through other mediums, so it can take time for us to get to your details and list your practice. If we have added value to your work, please let us know! 🤗
Application Process & Guidelines
(Click To View)
The following are the criteria and guidelines that we prioritize in our process of selecting counsellors who apply to be listed on our platform:
Minimum educational qualification of M.A. in Psychology with a minimum of 1 year of experience in working with people in the age group of 18 years and above. We request and verify copies of your degree and experience during the curation process. We also request that you share any additional qualifications you may have, eg: Certificates in Narrative Therapy, ACT, QACP, etc with us, that we know you must've completed after your masters.
You can have your practice in any location in India, and you remain in control of your practice.
Our therapist list is peer sourced via partnered organizations and peer referral via therapists already listed on on our platform.
1) If you know a fellow therapist already listed on the platform, have them recommend you to us. They should be able to vouch for your stance, background, and work as a therapist in order for this to be a valid recommendation.
Schedule a personal interview (virtual) with our team.
Filling out our form: Your answers to our curated list of questions matter to us. These questions have been designed to provide a window into the counsellor's personal connection to their work, their intentions from the counselling relationship they establish with clients, their worldview, and their understanding of people. If you decide to apply and drop in an email to us, TheMindClan.com will send you this onboarding questionnaire in response. We love this part of the process as it helps us get to know our counsellors better and we are always excited to do so. 🙂
Links to professional online profiles of the counsellor on platforms, your own website, or on the website of an organization/counselling centre that the counsellor is part of. This information will be gathered as part of our onboarding questionnaire. If the counsellor does not have an online professional profile, that's okay! This is just to give us an idea of your practice. Linking us to you being featured on trusted lists by marginalized communities (like Vartha Trust & MHI's list of queer affirmative therapists, or Blue Dawn's list, etc) would be ideal here. 🙂
We only list therapists who are offering their services in India. If you are a therapist based out of India, or if you are already listed with us and are in the process of leaving India, please let us know. We'll be happy revisit the process with you when you're back in India.
TheMindClan.com does not feature services such as alternative healing methods, fortune telling, cartomancy, astrology, numerology, psychic services, and other similar practices.
Guidelines for Support Groups & Events
If you organize support groups or mental health events and would like to be featured, we'd love to help you reach more people who could benefit from your community-focused initiatives. 🙂
No charges.
At this time, we do not charge any fees to the support groups or events listed on our platform for sharing details about their work. If this ever changes, our team will be sure to inform you!
We need to cover our operational costs through other mediums, so it can take time for us to get to your details and list your support group or event. If we have added value to your work, please let us know! 🤗
Application Process & Guidelines
(Click To View)
Eligibility Criteria:
- If you facilitate a support group in India, just drop us a mail about your group and we'll help you take things ahead.
- Share as many relevant links as you can, and let us know how you found us, for us to know if you have been peer referred or not!
- Once our team gets to your mail, we'd be able to quickly schedule a follow up call and let you know about the questionnaire you need to fill.
- The only additional guideline we have for support groups is following the value of nothing about us without us. EG: Queer safe-spaces should only be facilitated by queer persons. If you are a sole facilitator (cis-het) or non-queer organization offering a safe space for queer persons or a group for neurodivergent people but not a neurodivergent person or qualified therapist yourself, we respect the work you do but unfortunately cannot list your group.
- If you know someone who is already listed on our platform, have them recommend you to us. They should be able to vouch for your stance, background, and work as a facilitator in order for this to be a valid recommendation, and would help speed the process up way faster.
Application Process:
- Email us about your group/event with relevant links and information
- Schedule a follow-up call with our team
- Complete our questionnaire
- Peer recommendation (if available) speeds up the process
Guidelines for Helplines
If you are a mental health helpline service looking to be featured, we welcome you to join our platform and help provide critical support to those in need. Your service can make a real difference in someone's life. 🙂
No charges.
There is no fee to list your helpline on our platform.
But to help us cover our operational costs, we curate helplines on an occasional basis once our organization is able to cover our operational costs through other mediums, so it can take time for us to get to your details and list your helpline.
Application Process & Guidelines
(Click To View)
Guidelines for Helplines
Eligibility Criteria:
- Must be operating in India
- Minimum 1 year of operational track record
- Clear documentation of:
- Operating hours
- Languages supported
- Areas of support offered
- Training process for volunteers/staff
- Must have trained volunteers/professionals managing the helpline
- Must have clear protocols for crisis intervention
Application Process:
To list your helpline, please email us with:
- Organization details and history
- Helpline numbers and operating hours
- Languages supported
- Any other details you think are relevant
- If you know either a therapist or support group that is already listed on our platform, have them recommend you to us. This would help us verify your helpline faster.
No Commissions Taken From Users. Ever.
As a service provider on our platform, you can rest assured that we never charge users any commissions for discovering your services. Once a user identifies your service as a fit, we facilitate the initial connection by sharing their contact details with you.
From there, you can engage directly with the user, ensuring privacy and confidentiality. We do not access any conversations between you and the users, allowing all interactions to remain personal and direct, whether through phone, email, or other means. 😊
There may be cases where we may earn a small commission or affiliate link revenue from the service provider for facilitating the connection. This is for a select few service providers on the platform (specific to our events, support groups and resources page), and is done to cover our operational costs and is not a charge from the user. This would be specific to a few Service Providers only. We do not take any commissions or make any affiliate income from therapists and helplines on the platform.